The NSW Department of Customer Service is seeking an Associate Director for Complaint Resolution to lead the resolution of complex complaints in Sydney. This ongoing, full-time role involves managing high-risk matters and ensuring fair outcomes for injured individuals.
The ideal candidate will have extensive experience in complaints and investigations, demonstrating strong leadership and a commitment to fairness in dispute resolution. The position offers a hybrid work model, requiring a minimum of 5 days per fortnight in the office.
Senior Leader, Complex Complaints & Investigations in Sydney employer: NSW Department of Customer Service
The NSW Department of Customer Service is an exceptional employer, offering a dynamic work environment in the heart of Sydney CBD with hybrid working options. Employees benefit from a strong focus on professional development, collaborative team culture, and the opportunity to engage in impactful projects that shape the future of digital services in government. With a commitment to diversity and inclusion, the department ensures that all voices are heard and valued, making it a rewarding place for legal professionals to thrive.
Contact Details:
NSW Department of Customer Service Recruitment Team
