At a Glance
- Tasks: Lead IT operations and manage event integration tools for seamless service delivery.
- Company: NSW Department of Customer Service, a key player in public service innovation.
- Benefits: Hybrid work options, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team in Sydney CBD with a focus on innovation and collaboration.
- Why this job: Make a real difference in IT operations while enjoying a flexible work environment.
- Qualifications: 5+ years in IT, strong knowledge of ITOM, SolarWinds Orion, and leadership skills.
The predicted salary is between 50715 - 61985 $ per year.
NSW Department of Customer Service invites applications for a Senior Integrated Operations Centre (IOC) Officer based in Sydney CBD, with hybrid work options.
You will manage the event integration tool ITOM and monitor the infrastructure, delivering reliable information system support for the business.
The role requires 5+ years in complex IT environments, strong IT operations knowledge, experience with Solar Winds Orion and Service Now ITOM, ITIL familiarity, and leadership skills.
Senior IOC Operations Lead - ITOM & ServiceNow in Sydney employer: NSW Department of Customer Service
The NSW Department of Customer Service is an exceptional employer, offering a dynamic work environment in the heart of Sydney CBD with hybrid working options. Employees benefit from a strong focus on professional development, collaborative team culture, and the opportunity to engage in impactful projects that shape the future of digital services in government. With a commitment to diversity and inclusion, the department ensures that all voices are heard and valued, making it a rewarding place for legal professionals to thrive.
Contact Details:
NSW Department of Customer Service Recruitment Team
