At a Glance
- Tasks: Build and deploy high-quality digital systems for government services.
- Company: Join the NSW Department of Customer Service, driving digital transformation.
- Benefits: Competitive salary, flexible work arrangements, and superannuation.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact on digital platforms that serve the community.
- Qualifications: Experience in product development and strong coding skills required.
The predicted salary is between 110266 - 122058 $ per year.
Join to apply for the Product Engineer role at NSW Department of Customer Service.
Base pay range: A$110,266.00/yr - A$122,058.00/yr
Clerk Grade: DCS Clerk Grade 7/8 ($110,266 to $122,058 base salary per annum + superannuation and annual leave loading)
Employment Type: Temporary full time opportunity until June 2026 (potential for extension)
Location: Flexible working arrangements available across NSW, with some travel to Sydney metro locations required from time to time (negotiable)
This role sits within the Digital NSW Division in the Government Technology Platforms team.
About the team: We are now inviting applications for the opportunity of Product Engineer for Government Technology Platforms, within Digital NSW as it transforms to become the state's trusted partner to enable accessible and secure digital platforms and services for the citizens and business of NSW.
In this role, you will be responsible for the build and deployment of high-quality, reliable, reusable and maintainable ICT / Digital systems and/or networks to support the delivery of strategic objectives for the Organisation and/or partner agencies.
Your day-to-day:
- Attending agile ceremonies such as stand-ups, sprint planning, sprint review to provide overview and insights on work being delivered as part of a multi-disciplinary Product Team.
- Participate in code reviews to ensure high-quality code is delivered across the engineer chapter, ensuring reusable and scalable code is produced.
- Deliver and execute on delivery of code that supports the delivery of All of Government products and services.
To be successful in this role you will demonstrate:
- Experience in end-to-end product development, ensuring high-quality delivery through the build, release, maintenance, and enhancement of thoroughly tested and optimised features.
- Collaborating with cross-functional teams to deliver valuable software aligned with the organization's ICT/Digital strategy.
- Experience in design and iterative testing of products/systems to ensure compliance with standards, enhancing code quality and reducing operational risk.
- Experience in enhancing developer practices to drive high performance in ICT/Digital product and system development, while managing technology changes to optimise outcomes in line with organisational and government priorities.
- Experience in optimising system requirements for enhanced efficiency, security, and customer-oriented ICT/Digital capabilities.
- Experience (2 years +) with SQL queries, SQL programming (database procedures/functions), and database development.
- Experience with systems integration, APIs (Web services, RESTful, SOAP, HTTP).
- Experience with version control systems (e.g., Git, GitHub, GitLab, SVN) including managing repositories, branching strategies, and conducting code reviews.
- Proactive engagement with stakeholders to refine business requirements and acceptance criteria, driving alignment with project goals.
- Communication of technical concepts to non-technical stakeholders in a clear and relatable manner, ensuring shared understanding of project objectives.
- Performing Proof of Concepts for feasibility of solutions.
- Groovy / Java scripting experience highly desirable but not essential.
- Amanda experience highly desirable but not essential.
Salary Grade 07/08, with the base salary for this role starting at $110,266 base plus superannuation.
Closing Date: 09:59 am, 04 Jul 2025.
Careers at Department of Customer Service: A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform.
Belong in our diverse and inclusive workplace: The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process, please contact us.
Product Engineer in Sydney employer: NSW Department of Customer Service
The NSW Department of Customer Service is an exceptional employer, offering a dynamic work environment in the heart of Sydney CBD with hybrid working options. Employees benefit from a strong focus on professional development, collaborative team culture, and the opportunity to engage in impactful projects that shape the future of digital services in government. With a commitment to diversity and inclusion, the department ensures that all voices are heard and valued, making it a rewarding place for legal professionals to thrive.
Contact Details:
NSW Department of Customer Service Recruitment Team
