Senior Trauma‐Informed Liaison for Family Claims

Senior Trauma‐Informed Liaison for Family Claims

Full-Time On-site
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NSW Department of Customer Service seeks a Senior Support and Liaison Specialist to support families impacted by fatal motor vehicle events. You will work within the Fatality Support Team delivering tailored trauma‐informed guidance across the CTP claims lifecycle, coordinating with insurers and service providers to ensure compassionate, timely outcomes.

You will apply relevant policies and laws, provide expert advice, and develop resources to assist families navigating complex processes while

Senior Trauma‐Informed Liaison for Family Claims employer: NSW Department of Customer Service

The NSW Department of Customer Service is an exceptional employer, offering a dynamic work environment in the heart of Sydney CBD with hybrid working options. Employees benefit from a strong focus on professional development, collaborative team culture, and the opportunity to engage in impactful projects that shape the future of digital services in government. With a commitment to diversity and inclusion, the department ensures that all voices are heard and valued, making it a rewarding place for legal professionals to thrive.

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Contact Details:

NSW Department of Customer Service Recruitment Team