Senior Compliance Manager – Complaints & Triage in Parramatta

Senior Compliance Manager – Complaints & Triage in Parramatta

Parramatta Full-Time On-site
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Building Commission NSW in Sydney/Parramatta is seeking a Manager Compliance to lead the Complaints Directorate, overseeing the Triage and Assessment Unit to triage and assess complaints and determine regulatory action.

You will refine a risk-based framework, advise senior executives, identify trends, and update policies, collaborating across the directorate to deliver efficient outcomes for NSW consumers while upholding integrity and professionalism.

Senior Compliance Manager – Complaints & Triage in Parramatta employer: NSW Department of Customer Service

The NSW Department of Customer Service is an exceptional employer, offering a dynamic work environment in the heart of Sydney CBD with hybrid working options. Employees benefit from a strong focus on professional development, collaborative team culture, and the opportunity to engage in impactful projects that shape the future of digital services in government. With a commitment to diversity and inclusion, the department ensures that all voices are heard and valued, making it a rewarding place for legal professionals to thrive.

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Contact Details:

NSW Department of Customer Service Recruitment Team