NSW Department of Customer Service Parramatta is seeking a Team Leader in Complaints, Building Commission NSW. The role leads a frontline team, coordinates daily work and supports staff capability to deliver timely, customer-focused services.
We value solving problems, applying sound judgement in a busy regulatory environment and improving processes. Hybrid work is required with two office days per week; temporary, full-time until 30 June 2027.
Frontline Complaints Team Lead (Hybrid) in Parramatta employer: NSW Department of Customer Service
The NSW Department of Customer Service is an exceptional employer, offering a dynamic work environment in the heart of Sydney CBD with hybrid working options. Employees benefit from a strong focus on professional development, collaborative team culture, and the opportunity to engage in impactful projects that shape the future of digital services in government. With a commitment to diversity and inclusion, the department ensures that all voices are heard and valued, making it a rewarding place for legal professionals to thrive.
Contact Details:
NSW Department of Customer Service Recruitment Team