At a Glance
- Tasks: Design and implement data architecture for government digital platforms.
- Company: Join the NSW Department of Customer Service, shaping the future of digital services.
- Benefits: Competitive salary, flexible working arrangements, and superannuation.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact on digital transformation in NSW while working with cutting-edge technology.
- Qualifications: Experience in database architecture and strong communication skills required.
The predicted salary is between 145378 - 168130 $ per year.
Join to apply for the Data Architect role at NSW Department of Customer Service.
Base pay range: A$145,378.00/yr - A$168,130.00/yr
Employment Type: 7 x Temporary roles until 30 June 2026
Location: Flexible/hybrid working arrangements available across NSW, with some travel to Sydney metro locations required from time to time (negotiable)
Grade: Clerk 11/12
Salary Range: $145,378 - $168,130 p.a. base salary dependent on experience, plus 11.5% superannuation.
Who we are
The Department of Customer Service (DCS) is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.
Government Technology Platforms (GTP) forms part of Digital NSW and delivers core and common digital capabilities and infrastructure solutions including cross sector leadership across NSW Government underpinned by the Digital Government Strategy.
The opportunity
We are inviting applications for the opportunity of Data Architect for Government Technology Platforms, within Digital NSW as it transforms to become the state's trusted partner to enable accessible and secure digital platforms and services for the citizens and business of NSW.
In this role, you will define, communicate, and implement data and information architecture across a complex portfolio of all-of-government digital platforms, products, and services. You will collaborate within a multidisciplinary team, including solution and systems architects, to ensure alignment with organisational architecture, technical strategy, and the product vision.
Day to Day Responsibilities
- Analyse and model current and future state data architecture, ensuring alignment with business and technical requirements.
- Develop and document data models, standards, terminologies, and principles for the target state architecture.
- Design and support data migration strategies, including mapping, transformation rules, and API schemas for system integration.
- Ensure data consistency across source and target systems, developing rules for seamless data flow.
- Collaborate with development teams on diagnosing data-related issues and creating SQL scripts and database procedures.
What you will bring to this role
- Extensive experience in database architecture, with expertise in both legacy and emerging data management technologies.
- Proven success in developing and executing digital/technology roadmaps and delivering complex, integrated ecosystems.
- Strong data modelling and design skills, with the ability to communicate complex data relationships to both technical and business stakeholders.
- Knowledge of emerging technologies like AI, predictive analytics, NoSQL databases, and data visualisation.
- Strong communication and interpersonal skills, with the ability to explain complex concepts to diverse audiences.
- Knowledge of Scaled Agile Framework (SAFe) or TOGAF.
Essential requirements
- Tertiary qualifications in appropriate discipline and/or relevant demonstrated working experience.
Appointment and ongoing assignment may be subject to restrictions and the satisfactory participation in mandatory pre-employment and ongoing probity screening, in accordance with relevant Legislation and/or related policies.
To Apply
Click the link to submit your application. Please attach your resume and a cover letter that responds to the two targeted questions in the job ad, demonstrating how your skills and experience align with the role.
- Question 1: Describe a complicated problem you had to address in your job. How did you identify and gain a better understanding of how the issues impacted on the wider business context?
- Question 2: Tell us about a situation where you had to present complex information to someone. How did you ensure that they understood what you were saying?
Closing Date: Monday 26 May 2025 at 9:59am
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process, please contact Sujatha.SankaranKutty@customerservice.nsw.gov.au or 02 9494 8351.
Data Architect employer: NSW Department of Customer Service
The NSW Department of Customer Service is an exceptional employer, offering a dynamic work environment that prioritises digital transformation and customer service excellence. With flexible hybrid working arrangements and a commitment to diversity and inclusion, employees are empowered to grow their careers while contributing to meaningful government reform that benefits the people of NSW. The department fosters collaboration within multidisciplinary teams, ensuring that every voice is heard and valued, making it an ideal place for professionals seeking impactful and rewarding work.
Contact Details:
NSW Department of Customer Service Recruitment Team
