Product Support & Testing Analyst β€” Digital Curriculum in Sydney

Product Support & Testing Analyst β€” Digital Curriculum in Sydney

Sydney Full-Time On-site
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At a Glance

  • Tasks: Support and test digital curriculum products, ensuring smooth operations and user satisfaction.
  • Company: NSW Department of Communities and Justice, committed to enhancing education standards.
  • Benefits: Gain valuable experience, work in a supportive environment, and contribute to meaningful projects.
  • Other info: Opportunity to collaborate with diverse teams and grow your career in the public sector.
  • Why this job: Play a key role in shaping educational tools that impact students across NSW.
  • Qualifications: Strong analytical skills and a passion for technology and education.

NSW Department of Communities and Justice is seeking a Product Support and Test Analyst to back NSW Education Standards Authority's digital curriculum products. You will provide operational support, onboarding and comprehensive software testing for the Machine-Readable Curriculum platform, APIs and related products.

You will engage with Product Owners, developers and stakeholders to ensure reliable service delivery and successful customer adoption, while contributing to high-quality releases.

Product Support & Testing Analyst β€” Digital Curriculum in Sydney employer: NSW Department of Communities and Justice

The NSW Department of Communities and Justice is an exceptional employer, offering a dynamic work environment in Parramatta that fosters collaboration and innovation. With a strong commitment to employee growth, you will have access to ongoing professional development opportunities while contributing to meaningful projects that enhance community services. The hybrid work model promotes a healthy work-life balance, making it an ideal place for those seeking a rewarding career in multilingual services.

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Contact Details:

NSW Department of Communities and Justice Recruitment Team

We think you need these skills to ace Product Support & Testing Analyst β€” Digital Curriculum in Sydney

Operational Support
Software Testing
API Knowledge
Stakeholder Engagement
Customer Adoption Strategies
Quality Assurance
Communication Skills