External Monitoring Officer | Electronic & External Monitoring Group
NSW Department of Communities and Justice – Rhodes NSW
Company description:
Corrective Services NSW
Job description:
External Monitoring OfficerElectronic & External Monitoring Group
Location: Rhodes
Employment type: Temporary 12 months, Full-time, Rostered shift work
Salary: $102,936 - $113,579 per annum plus employer's contribution to superannuation and leave
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Your role
We have an opportunity for a motivated individual to join our team located in Rhodes.
Dedicated and outcomes-focused professional with experience in compliance monitoring, offender supervision and risk management within community-based environments. Demonstrated ability to monitor compliance with legislative, court order and program requirements, conduct investigations and compliance checks, respond to incidents and breaches, and maintain accurate records. Recognised for sound judgement, strong stakeholder engagement skills and a commitment to community safety, accountability and the effective delivery of NSW Government services.
What you'll do
- Conducted regular, random and targeted compliance checks of offenders in the community, utilising physical inspections, communication monitoring and electronic monitoring technologies to ensure adherence to program and court-ordered conditions.
- Assessed and verified employers, activities and community placements to ensure compliance with policy, operational requirements and community safety objectives.
- Identified, assessed and escalated non-compliance, breaches and emerging risks, applying legislation, policies and operational procedures to support informed decision-making.
- Responded effectively to incidents, emergencies and offender breaches, contributing to coordinated risk management and operational responses.
- Maintained accurate and comprehensive records, case notes, reports and evidence to support compliance, accountability and audit requirements.
- Collaborated with internal and external stakeholders, including Community Corrections, Police and service providers, to facilitate information sharing and positive compliance outcomes.
- Applied information management, cyber security and confidentiality requirements when using monitoring systems and operational databases.
- Contributed to a high-performing team environment through knowledge sharing, continuous learning and the consistent application of best-practice monitoring standards.
Download the role description.
What We Offer
We offer a variety of benefits, including:
- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.
We do work that really matters
Corrective Services NSW (CSNSW) delivers professional correctional services and programs to reduce reoffending and create safer communities. We house remand and sentenced inmates in correctional centres and supervise offenders serving orders in the community.
CSNSW provides reports and advice to courts and releasing/parole authorities and assesses offenders in the community and in custody for relevant interventions to reduce their risks of reoffending. CSNSW works in partnership with other government and non-government justice and human services agencies to support victims, facilitate restorative justice and promote reintegration.
Applications close 08/11/2026 at 11:59pm AEST.
Got a question?
For more information about the role or what it's like to work for DCJ, please contact the hiring manager Michael Brush on 02 9324 7*** or at *************@Correctiveservices.nsw.gov.au
If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Pologa Mase on 0467 051 *** or via ***********@dcj.nsw.gov.au. Visit Recruitment adjustments on the DCJ website to learn more.
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups. To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.
Other Information
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
For more information visit Applying for DCJ jobs on the DCJ website.
Profile description:
Corrective Services NSW (CSNSW) delivers professional correctional services and programs to reduce reoffending and create safer communities. We house remand and sentenced inmates in correctional centres and supervise offenders serving orders in the community
We offer a variety of benefits, including:
- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.
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External Monitoring Officer | Electronic & External Monitoring Group in Sydney employer: NSW Department of Communities and Justice
The NSW Department of Communities and Justice is an exceptional employer, offering a dynamic work environment in Parramatta that fosters collaboration and innovation. With a strong commitment to employee growth, you will have access to ongoing professional development opportunities while contributing to meaningful projects that enhance community services. The hybrid work model promotes a healthy work-life balance, making it an ideal place for those seeking a rewarding career in multilingual services.
Contact Details:
NSW Department of Communities and Justice Recruitment Team
