MNSW - Multilingual Services Coordinator

Department/Agency: Multicultural NSW

Location

Parramatta, NSW, AU, 2150

• Employment type – Ongoing full-time, 35 hours per week
• Salary – $102,936 pa - $113,579 pa plus employers’ contribution to superannuation and annual leave loading

Your role

Join a dynamic and purpose-driven team delivering multilingual services that help NSW Government agencies communicate effectively with culturally and linguistically diverse communities. You will coordinate translation, localisation and transcription projects, ensuring requests are delivered accurately, efficiently and on time while supporting meaningful community engagement across NSW.

What you’ll do

Coordinate the delivery of multilingual projects in a collaborative and fast-paced environment.

• Manage multilingual service requests through all stages of production
• Assess project requirements and brief appropriate resources
• Monitor project progress and ensure quality, accuracy and timely delivery
• Utilise translation technology and project tracking systems to support service delivery
• Build positive relationships with internal stakeholders and service providers

What we’re looking for

We're seeking a proactive and organised coordinator who thrives on managing multiple priorities.

• Strong project coordination and organisational skills
• Understanding of multilingual services, including translation and transcription
• Excellent communication and stakeholder management abilities
• Ability to work effectively under pressure and meet competing deadlines
• Strong problem-solving skills and attention to detail
• Confidence using technology and digital systems
• Experience with a Translation Management System is desirable
• Make a meaningful impact by helping government services reach diverse communities across NSW
• Enjoy flexible hybrid working arrangements and a supportive team culture
• Build your career through varied projects, professional development and growth opportunities

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

Applications close

Wednesday, 18 November 2026 at 11:59pm AEST.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

Thank you for your interest in this role. We look forward to receiving your application.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

At Multicultural NSW you’ll be helping connect and unite people to develop resilient and welcoming communities. You’ll be supporting NSW to be the most successful multicultural society in the world.

Our work matters. We offer a range of rewarding career opportunities that allow us to promote cultural and religious diversity and social harmony.

The Welcome Experience

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

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