At a Glance
- Tasks: Provide essential admin support, manage records, and assist with client inquiries.
- Company: Join the Department of Communities and Justice, making a real difference in people's lives.
- Benefits: Enjoy flexible work, competitive pay, and opportunities for training and development.
- Other info: Diverse and inclusive workplace with opportunities for career growth.
- Why this job: Be part of a team that supports social housing residents and promotes community wellbeing.
- Qualifications: Strong communication skills, attention to detail, and a customer-focused attitude.
The predicted salary is between 78000 - 84800 $ per year.
Department: Office of Registrar of Community Housing
Department/Agency: Department of Communities and Justice
Location: Burwood, NSW, AU, 2134
Employment type: Temporary up to 30 September 2027 - Full time
Salary: Clerk Grade 1/2 $78,000.00 - $84,799.00 plus employer’s contribution to superannuation and annual leave loading
About Us
The Housing Appeals Committee (HAC) provides an independent appeals mechanism for social housing clients in NSW. The HAC Secretariat is a business unit of Homes NSW and provides administrative and customer support services to enable the delivery of timely and responsive independent appeal services.
Your role
The Administrative Assistant supports a client-focused team delivering appeals services to social housing residents, collaborating with clients, staff, and providers to ensure a culturally responsive service. With a high level of attention to detail and strong administrative and customer service skills, you’re confident using computer-based technology and managing tasks like records maintenance, meeting coordination, minute taking and financial processes.
What you’ll do
- Provide administrative services including filing, mail receipt and sorting, maintenance of registers, routine purchasing, meeting and event support, photocopying, and creating and compiling documents to support the effective operation of the team/unit.
- Collect and compile information to support the development of documentation and reports.
- Respond to enquiries and routine requests for information, escalating enquiries as necessary, to ensure the provision of accurate information.
- Update records and databases, complying with records management processes, to ensure information is accurate, stored correctly and accessible.
What we’re looking for
- You’re known for providing excellent customer service, your strong communication skills (both written and verbal), and you understand the importance of discretion and confidentiality.
- You thrive under pressure and meet tight timeframes. You’re flexible and organised, with great attention to detail and accuracy.
- You’re a highly motivated team player, working collaboratively and independently as required, but always with a ‘can-do’ attitude.
- Experience in a similar role managing multiple priorities throughout your day.
What We Offer
- A challenging and rewarding career.
- Flexible, autonomous work environment.
- Competitive pay and conditions.
- Training and development opportunities to build and maintain capabilities.
- Health & Wellbeing and Employee Assistance Programs.
Inclusion and Diversity lies at the heart of how we recruit. We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
Applications close Sunday, 15 November 2026 at 11:59pm AEST.
Administration Assistant in Burwood employer: NSW Department of Communities and Justice
The NSW Department of Communities and Justice is an exceptional employer, offering a dynamic work environment in Parramatta that fosters collaboration and innovation. With a strong commitment to employee growth, you will have access to ongoing professional development opportunities while contributing to meaningful projects that enhance community services. The hybrid work model promotes a healthy work-life balance, making it an ideal place for those seeking a rewarding career in multilingual services.
Contact Details:
NSW Department of Communities and Justice Recruitment Team
