NRW Holdings is seeking a motivated Service Desk Analyst to join our IT Support team at the Head Office in Perth CBD. You will be the first point of contact for IT support, resolving issues remotely by phone and email, and escalating to second‑level teams when required.
You will help maintain ITSM tools, create knowledge articles, assist users, and participate in on‑call duties as part of a dynamic, safety‑driven workforce.
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IT Service Desk Agent – Remote Support (Perth CBD) employer: NRW Holdings
NRW Holdings is an exceptional employer that values its employees by offering a supportive work culture and opportunities for career growth. Located in Perth, the company provides a hybrid work model post-probation, ensuring a healthy work-life balance while fostering professional development through comprehensive training and mentorship.