NRMA is seeking an Inbound Customer Service Representative to be the first point of contact for roadside assistance calls, helping members feel safe, supported, and back on the road quickly. The role offers hybrid work from Sydney Olympic Park or Gosford with a 35‐hour week, plus a 3‐week roster and training.
You'll build empathy, maintain data integrity, and collaborate across teams to deliver timely outcomes while providing exceptional member support in a fast-paced environment.
Hybrid Roadside Support Agent – Inbound Customer Service in Newcastle employer: NRMA
At NRMA, we pride ourselves on being a member-owned organisation that places our people and community at the forefront of everything we do. As a Business and Growth Manager in our Corporate Driver Training division, you'll enjoy a supportive work culture that fosters professional growth and collaboration across various teams. With flexible benefits, travel discounts, and a commitment to diversity and inclusion, NRMA offers a rewarding environment where you can make a meaningful impact while advancing your career.
