Novigi seeks an IT Service Delivery Manager to lead the day-to-day Modern Workplace managed services for a portfolio including regulated financial services clients. You will own service outcomes, SLAs, queues, reporting and client relationships to keep systems in good hands.
The role manages the service desk and delivery engineers, reporting to stakeholders and auditors, and is responsible for governance, automation, security and measurable client value.
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AI-Driven IT Service Delivery Lead for Regulated Finance in Sydney employer: Novigi
At Novigi, we pride ourselves on being a dynamic and innovative employer in the heart of Sydney, where our collaborative culture fosters creativity and growth. As a Senior Product Owner, you'll have the opportunity to work with cutting-edge AI technologies while contributing to meaningful transformations in the financial services industry. We offer a supportive environment that encourages continuous learning and professional development, ensuring that our employees thrive both personally and professionally.
