At a Glance
- Tasks: Ensure compliance with KYC/AML regulations and manage customer onboarding processes.
- Company: Join Novatti, a leader in innovative payment solutions.
- Benefits: Gain hands-on experience with AI tools and grow your career in compliance.
- Other info: Opportunity for professional development and collaboration in a supportive environment.
- Why this job: Be part of a dynamic team making complex processes simple and impactful.
- Qualifications: KYC/AML knowledge and attention to detail are essential.
The predicted salary is between 72000 - 88000 $ per year.
The Compliance Officer keeps Novatti’s day-to-day compliance running, as the operational engine of the Risk & Compliance team.
Reporting to the Head of Risk and Compliance and working closely with the Senior Compliance Officer, you deliver the core programme of work: customer due diligence, onboarding, chargebacks, IFTI reporting, and AML/CTF and fraud monitoring.
You’ll be hands-on with the team’s new automation, reviewing and refining what it produces rather than re-keying it, and you provide the cover that keeps core tasks resilient.
You escalate the complex and higher-risk matters to the Senior Compliance Officer, with senior support close by.
It’s a role to learn fast and grow in: you bring a solid KYC/AML grounding, an eye for detail, and a genuine appetite to work alongside AI tooling.
- Operational compliance (core)
- Run OCDD and CDD remediation and new-business KYC, collecting, verifying and assessing customer information to defined standards.
- Prepare and lodge IFTI reporting to AUSTRAC, and support SMR preparation.
- Carry out AML/CTF, sanctions and PEP screening, plus day-to-day transaction and fraud monitoring, triaging alerts and escalating genuine risks.
- Manage chargebacks and disputes end to end, in line with Visa and Mastercard scheme rules.
- Regulatory, scheme and privacy support
- Support the AFSL and CAR programme, maintaining records and helping with authorisations, monitoring and reporting.
- Help keep us aligned to card-scheme rules, and assist with scheme and regulatory reporting.
- Support privacy and data obligations (Privacy Act, GDPR), and data-breach response as directed.
- Keep accurate records and audit trails across the group’s entities and geographies.
- AI and automation uplift
- Use the team’s automated OCDD/CDD, chargeback, IFTI and onboarding workflows day to day, reviewing and validating what the tooling produces rather than re-keying it.
- Flag exceptions, false positives and edge cases so the automation keeps getting better.
- Take part in hands-on training and upskilling as the role grows, and help embed the new ways of working.
- Working with the team
- Escalate complex, higher-risk or novel matters to the Senior Compliance Officer or Head of R&C.
- Provide operational cover across core tasks to reduce single points of failure in the team.
- Keep clear, open communication with the team and the wider business.
- What success looks like at Novatti
Our success comes from making complex payment processes simple, delivering tailored solutions and insight-led support that sets us apart.
You play a vital role in making that happen.
That promise carries a mindset we all share: winning new customers is Novatti’s entire mission, not the role of a single team.
Sales belongs to every one of us, and every role plays a part in winning, keeping, and growing customers.
Every interaction is a chance to show customers they chose well and to give them every reason to stay.
To deliver on this promise, you’ll need to be a resourceful problem-solver, curious, capable, and always growing.
Stay hungry to learn, stay ready to help, and be the trusted guide that Novatti and our customers rely on.
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Compliance Officer: AI-Driven KYC/AML & Onboarding in Melbourne employer: Novatti Group
At Novatti, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Compliance Officer, you'll benefit from hands-on training and growth opportunities while working with cutting-edge AI tools in a supportive environment. Our commitment to employee development and a shared mission of simplifying complex payment processes makes Novatti a rewarding place to build your career.
