At a Glance
- Tasks: Help customers transition to their next vehicle and manage end-of-lease processes.
- Company: Join a rapidly growing novated lease provider with a customer-first approach.
- Benefits: Competitive salary, uncapped commissions, remote work options, and ongoing development opportunities.
- Other info: Enjoy a supportive culture with no cold calling and a focus on warm leads.
- Why this job: Make a real impact by building relationships and helping customers find their perfect vehicle.
- Qualifications: 2+ years in novated leasing and phone-based sales experience required.
The predicted salary is between 49500 - 60500 $ per year.
This is a sales-focused role with a difference. Rather than working primarily with new customers, you'll manage customers coming to the end of their novated lease and help them transition into their next vehicle. You'll build relationships with existing customers, understand their changing needs, educate them on their options, and ultimately help them into a new car or renew their existing novated lease with us. There is no cold calling. You'll be working with an existing customer base and warm retention opportunities generated internally.
Key responsibilities:
- Managing a portfolio of customers approaching the end of their novated lease
- Proactively contacting customers and starting conversations around their next vehicle
- Understanding customers' needs and helping them find the right vehicle and novated lease solution
- Building strong relationships and creating a seamless customer experience from one lease to the next
- Preparing and presenting competitive novated lease quotes
- Clearly explaining lease structures, running costs, tax benefits and available options
- Identifying opportunities to retain customers and maximise conversion
- Following up with customers throughout the end of lease journey and keeping opportunities moving
- Working closely with internal teams including Procurement, Support and Settlements to ensure a smooth customer experience
- Maintaining accurate CRM records and managing your pipeline effectively
About you:
- Minimum 2 years' experience in novated leasing
- Proven experience in a phone-based sales role
- A strong understanding of the novated lease industry and the customer journey
- Confident communicating with customers over the phone and email
- Commercially minded with a genuine passion for sales
- Excellent at building rapport and maintaining long-term customer relationships
- Comfortable discussing numbers and explaining financial concepts clearly
- Highly organised with strong follow-up and pipeline management skills
- Motivated by targets, performance and earning potential
- Customer-focused, while still being commercially driven
Competitive OTE of $160k+ with uncapped commissions.
A role focused on warm, existing customers, with no cold calling. Industry-leading company culture. Fully remote or hybrid work arrangements, you choose what works for you. Vehicle Allowance and staff rates for novated leases. Ongoing career and personal development opportunities.
About us:
Novated Lease Australia is a rapidly scaled novated lease provider in Australia. We have been disrupting the industry since 2022 with a focus on market-leading technology, competitive pricing on novated leases and a customer-first approach. At Novated Lease Australia, we're building a different kind of novated lease business. Technology, great pricing and an exceptional customer experience are at the centre of what we do.
Novated Lease Consultant, End of Lease employer: Novated Lease Australia Pty Ltd
As an AI Enablement Officer, you'll thrive in a dynamic work environment that champions innovation and collaboration. Our company prioritises employee growth through hands-on workshops and training sessions, ensuring you develop your skills in AI technologies while working closely with diverse teams across the organisation. Located in a vibrant area, we offer a supportive culture that values creativity and encourages you to embed AI into our operational DNA, making your contributions both meaningful and impactful.
Contact Details:
Novated Lease Australia Pty Ltd Recruitment Team
