At a Glance
- Tasks: Build relationships with patients and guide them through their treatment journey.
- Company: Join NOVA Dental Implant Centre, a fast-growing dental group in Australia.
- Benefits: Base salary plus incentives, comprehensive training, and career progression opportunities.
- Other info: Supportive team culture focused on personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your sales skills.
- Qualifications: Experience in consultative sales; dental knowledge is a bonus but not required.
The predicted salary is between 63000 - 77000 $ per year.
- Norwood, South Australia 5067, Australia
- Full-time Permanent Associate
- Posted 26 Aug 2026
- Description
About Us
At NOVA Dental Implant Centre, we help people reclaim their confidence, health and quality of life through life-changing dental implant and aesthetic treatments.
As one of Australia's fastest-growing dental groups, with 14+ clinics nationwide and continued expansion, we're passionate about delivering exceptional patient care in a supportive, high-performance environment where our people can grow.
The Role
We're looking for a relationship-focused, consultative sales professional to join our Norwood team as a Treatment Coordinator.
This is not a traditional reception role.
You'll work closely with patients throughout their treatment journey, helping them understand their treatment options, overcome concerns and confidently move forward with life-changing dental care.
You'll meet with patients who have already expressed interest in treatment, build genuine relationships and support them in making informed decisions.
While you'll work alongside our clinical team, your success will come from your ability to connect with people, communicate with confidence and deliver an exceptional patient experience.
You'll be responsible for
- Building strong relationships with patients throughout their treatment journey.
- Conducting patient consultations and understanding each patient's goals and concerns.
- Presenting clinician-recommended treatment options with confidence and empathy.
- Guiding patients through finance and payment options.
- Following up consultations and enquiries to help patients move forward with treatment.
- Managing your patient pipeline and maintaining accurate records.
- Working collaboratively with our clinicians to deliver outstanding patient outcomes.
- Delivering an exceptional end-to-end patient experience.
About You
We're looking for someone who enjoys helping people make important decisions and has experience in consultative business-to-consumer (B2C) sales.
Dental experience is not essential - we'll teach you the clinical side.
What we're really looking for is someone who can build trust, communicate effectively and confidently guide customers through a considered purchasing decision.
Experience in any of the following will be highly regarded
- Healthcare or medical sales
- Dental or Treatment Coordination
- Cosmetic clinics
- Hair restoration or aesthetic clinics
- Hearing or audiology services
- Optometry
- Telecommunications (Vodafone, Optus, Telstra or similar)
- Premium retail or other consultative sales environments
You’ll thrive in this role if you
- Enjoy building genuine relationships with customers.
- Have experience working towards sales targets or KPIs.
- Are confident discussing finance and premium service offerings.
- Communicate with empathy, professionalism and confidence.
- Are organised, proactive and solutions focused.
- Enjoy working in a collaborative, high-performing team.
What We Offer
- Base salary plus incentive opportunities.
- Structured onboarding and comprehensive dental training.
- Ongoing coaching and professional development.
- Career progression within one of Australia’s fastest-growing dental groups.
- Supportive, high-performing team culture.
- The opportunity to genuinely change people’s lives every day.
- Company Overview
Nova Dental Implant Centre is built on compassion, expertise, and transparency.
Our culture focuses on creating a supportive, judgment-free experience while delivering high-quality, efficient implant care.
With a commitment to precision, clear communication, and restoring confidence, we aim to ensure every patient feels understood, respected, and empowered.
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Treatment Coordinator Patient Sales Consultant - Norwood in Adelaide employer: Nova Dental Group
At Nova Dental Group, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Commercial Management Accountant, you'll not only play a pivotal role in our financial operations but also benefit from ongoing professional development opportunities and a supportive team environment. Located in Australia, we offer a unique chance to contribute to our growth while enjoying a fulfilling career in the dental industry.
