The Woombye Pub is looking for an experienced full-time Duty Manager to join our team.
We’re seeking a hands‑on hospitality professional who can lead a busy shift, support the team and deliver great customer service across our bars, dining and gaming operations.
About the role
Working closely with venue management, you will:
- Oversee daily operations and manage shifts across a multi‑bar venue.
- Lead and support staff to deliver friendly, efficient service.
- Manage KENO, TAB and gaming operations, including gaming clearances.
- Handle customer enquiries and resolve issues professionally.
- Maintain high standards of venue presentation, safety and responsible service.
- Assist with opening and closing procedures and cash handling.
What you’ll bring
- At least two years’ experience in a similar role.
- Current RSA, RSG and RMLV qualifications.
- A current Approved Manager licence, or willingness to obtain one.
- Experience with KENO, TAB and gaming clearances.
- Experience working in multi‑bar venues.
- Strong leadership, communication and customer service skills.
- A flexible approach to rostering, with availability to work nights and weekends.
- Familiarity with SevenRooms, me&u and Uber Eats.
- Knowledge of beer reticulation systems.
If you enjoy leading a team and keeping a busy pub running smoothly, we’d love to hear from you.
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Duty Manager in Woombye employer: Norton Hospitality Group
At Woombye Pub, we pride ourselves on being a vibrant and welcoming workplace that values teamwork and exceptional service. As part of our management team, you'll enjoy a competitive salary, the chance to shape our restaurant and functions operations, and opportunities for long-term career growth within the Norton Hospitality Group. Join us in creating memorable experiences in our newly developed Beer Garden, all while working in a supportive environment that celebrates the local community.
