Northside Clinic is looking for a Medical Receptionist to join our growing team. The position is casual (weekdays, after hours and weekends) with the flexibility to cover sick leave and annual leave.
Northside Clinic has a particular focus on providing quality medical care in a safe and friendly environment for the LGBTIQA+ and HIV positive communities in Melbourne's inner north. We also provide General Practice care to the local community in Fitzroy North.
What We Offer
- Casual Position; Weekday and weekend hours available.
- Flexibility: Enjoy flexible work hours to suit your lifestyle.
- Supportive Environment: Thrive in a friendly and supportive team environment.
- High Quality Care: Diverse responsibilities including patient check-in/check-out, appointment scheduling, answering phones, and managing administrative tasks
- Exceptional Customer Service: Demonstrate strong interpersonal, communication, and customer service skills.
- Meticulous Attention to Detail: Ensure accuracy in documentation, appointment scheduling, and filing.
- Strong Computer Skills: Proficiency in using medical software is essential.
- Teamwork: Collaborate effectively within a multidisciplinary team and manage multiple tasks simultaneously.
- Positive Attitude: Maintain a positive and proactive approach to work.
Responsibilities
- Welcome and assist patients with enquiries and appointments
- Answer and respond to telephone enquiries in a courteous and professional mannerAccurately process patient payments (cash, EFTPOS, direct billing)
- Ensure the accurate storage and retrieval of patient and practice records
- Contribute to the smooth daily operations of the medical center
- Prior Experience: Previous experience in an accredited general practice is preferred.
- Software Proficiency: Experience using Best Practice software is a significant advantage.
- Relevant Experience: Retail experience may be beneficial.
About Us
Our focus is on creating a safe, friendly, non-judgemental environment for LGBTIQA+, and HIV positive communities. We provide comprehensive testing for the management of Sexually Transmitted Infections (STIs), as well as a full range of General Practice and Allied Health services.
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Medical Receptionist employer: Northside Clinic
Northside Clinic is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of both employees and patients. With flexible hours and opportunities for professional growth, you will be part of a dedicated team committed to serving the LGBTIQA+ and HIV positive communities in Melbourne's inner north. Join us to make a meaningful impact while enjoying a friendly atmosphere and the chance to develop your skills in a rewarding environment.
