Job Description
In this role you will be the first point of contact for all our patients and supply them with first class customer service.
- Maintaining up to date diary of therapists and opening hours
- Confirm, reschedule, cancel appointments
- Efficient coordination of clinic communications (emails/letters etc)
- Following all procedures and policies
- Ensure adequate levels of supplies
- Maintain general tidiness of clinic and treatment rooms
- Process different types of payments - Cash, EFTPOS, HICAPS, cheques, and issue receipts
- Maintain correct and up to date patient records
About the Candidate
Medical experience is not mandatory, but you must be willing to learn!
- Availability Monday - Friday, between 8am to 6pm.
- Effective Communication Skills both verbal and written
- Ethical judgement and decision making skills
- Attitude to take initiative and work in a team
- Dedication and reliability
- Time management
- Attention to detail and problem solving skills
- Proficient in G-Suite (Google Workspace/ Word, Excel, Emails)
We believe passionately that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills.
Clinic Administrator / Receptionist in Mount Isa employer: North West Queensland
At QRIDA, we pride ourselves on being an exceptional employer dedicated to supporting the growth and development of our team members. Located in North West Queensland, we offer flexible working arrangements, competitive salaries, and a strong commitment to inclusivity and diversity within our small but impactful organisation. Join us to make a meaningful difference for rural and regional Queenslanders while advancing your career through our comprehensive learning and development programs.
