At a Glance
- Tasks: Inspect and prepare caravans for delivery, ensuring high standards and customer satisfaction.
- Company: Join North Vic Caravans, a leading dealership with a strong reputation in the industry.
- Benefits: Competitive salary, industry discounts, supportive work environment, and professional development opportunities.
- Other info: Dynamic team culture focused on safety, wellbeing, and career growth.
- Why this job: Make a direct impact on customer satisfaction while working with quality caravans.
- Qualifications: Experience in quality assurance or coordination within the automotive or caravan industry.
The predicted salary is between 62100 - 75900 $ per year.
North Vic Caravans is seeking a Pre Delivery Coordinator to join our team on a full-time basis at our Wangaratta, VIC location. This role is crucial to our operations, ensuring that every caravan meets our high standards before delivery to our customers. As Pre Delivery Coordinator, you will be responsible for inspecting, preparing, and coordinating the final delivery of caravans, making a direct impact on customer satisfaction and our reputation in the industry.
Key responsibilities:
- Conduct thorough pre-delivery inspections of caravans to identify any defects or issues requiring rectification.
- Coordinate with workshop staff to ensure all identified issues are resolved to specification.
- Prepare delivery documentation and ensure all paperwork is completed accurately and on time.
- Liaise with customers to schedule delivery times and communicate any updates or requirements.
- Perform quality assurance checks to verify that all systems and components are functioning correctly before handover.
- Maintain detailed records of all pre-delivery inspections and repairs completed.
- Manage delivery schedules to ensure timely completion and customer satisfaction.
- Assist in training and supporting workshop team members on pre-delivery requirements and standards.
What we're looking for:
- Proven experience in a pre-delivery, quality assurance, or similar coordination role within the automotive or caravan industry.
- Strong knowledge of caravan systems, including electrical, plumbing, gas and mechanical components.
- Excellent organisational and time management skills with the ability to manage multiple tasks simultaneously.
- Proficiency in using inspection checklists and quality assurance procedures.
- Strong communication skills and the ability to work effectively with customers, workshop staff and management.
- Attention to detail and a commitment to ensuring high standards of quality.
- Ability to work independently and take ownership of responsibilities.
- Valid driver's licence and the ability to drive various vehicle types when required.
- Computer literacy and familiarity with inventory or booking management systems (preferred).
- A customer-focused mindset and commitment to exceptional service delivery.
What we offer:
At North Vic Caravans, we value our employees and offer a competitive salary package commensurate with experience. We provide a supportive work environment where your contribution is recognised and appreciated. Our team benefits include access to industry discounts and the opportunity to work with a reputable company in the thriving caravan sector. We are committed to supporting the professional development of our staff and creating a workplace culture that prioritises both safety and wellbeing.
About us:
North Vic Caravans is a leading caravan dealership based in Wangaratta, VIC, serving customers across Victoria and beyond. We specialise in supplying high-quality caravans and providing exceptional service to our clients. With a strong reputation built on reliability and customer satisfaction, we are committed to delivering excellence at every stage of the customer journey. Our experienced team is dedicated to helping customers find the perfect caravan for their needs and ensuring a seamless ownership experience.
Pre Delivery/Handover Coordinator in Wangaratta employer: North Vic Caravans
At North Vic Caravans, we pride ourselves on being an excellent employer, offering a supportive and rewarding work environment in the heart of Wangaratta. Our Workshop Technicians benefit from competitive salaries, career development opportunities, and employee discounts, all while working in a well-equipped workshop that fosters teamwork and high-quality service. Join us to be part of a dedicated team that values your skills and contributions in the thriving caravan and motorhome industry.
