Senior Manager, Customer Experience & Student Services in Karratha

Senior Manager, Customer Experience & Student Services in Karratha

Karratha Full-Time 61650 - 75350 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead teams to enhance customer experience and boost student enrolments.
  • Company: North Regional TAFE, dedicated to exceptional education and community engagement.
  • Benefits: Permanent full-time role with opportunities for professional growth.
  • Other info: Join a supportive team focused on innovation and excellence.
  • Why this job: Make a real difference in students' lives and strengthen community ties.
  • Qualifications: Experience in customer service management and strong leadership skills.

The predicted salary is between 61650 - 75350 $ per year.

North Regional TAFE invites applications for the permanent full-time role of Manager Customer Experience.

Based across the region, the role will lead Customer Engagement, Student Operations and Employment Based Training teams to deliver exceptional service and maximise enrolments.

The Manager will embed new organisational systems and processes, strengthen industry and community partnerships, and provide guidance on apprenticeship and traineeship management to ensure outcomes are achieved.

Senior Manager, Customer Experience & Student Services in Karratha employer: North Regional TAFE

North Regional TAFE offers a dynamic work environment focused on creating a customer-centric organization. Employees benefit from opportunities for professional growth, collaboration with industry partners, and the chance to make a significant impact in the community. The organization values innovation and provides support for apprentices and trainees, enhancing job satisfaction and career progression.

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Contact Details:

North Regional TAFE Recruitment Team

We think you need these skills to ace Senior Manager, Customer Experience & Student Services in Karratha

Customer Engagement
Team Leadership
Service Delivery
Enrolment Management
Organisational Systems Implementation
Process Improvement
Industry Partnership Development