North Lakes Hotel, including Boardwalk Café, is seeking a dynamic, passionate and highly motivated Café Supervisor / Barista to join and lead our team.
The successful candidate will be responsible for supervising casual staff, supporting the Café Manager, preparing high-quality coffee and beverages, and delivering exceptional customer service while maintaining a professional and reliable approach.
With an outgoing personality and a visible presence on the floor, you will help ensure the smooth day-to-day operation of the café and complete guest satisfaction. This is a hands‑on role that requires you to lead by example, balancing supervisory responsibilities with barista duties and customer service. The position is permanent full-time.
The successful applicant will demonstrate and have the following:
- A minimum of 3 years' experience in a café, restaurant or hospitality supervisory role.
- Proven barista experience, with the ability to prepare high-quality coffee and beverages consistently.
- A commitment to delivering exceptional customer service.
- Experience working in a fast-paced, high-volume environment.
- The ability to supervise, support and motivate staff.
- Strong coffee- making skills, including operating and maintaining espresso machines and café equipment.
- Knowledge of food preparation, presentation and food safety standards.
- Initiative, innovation and a drive to support revenue growth.
- Excellent communication and interpersonal skills.
- Strong time management and organisational skills.
- Strong knowledge of reservation and booking systems and point-of-sale (POS) systems.
- The ability to challenge, inspire and motivate our team to deliver outstanding service and uphold high hospitality standards.
- A professional, reliable and positive attitude, with the flexibility to adapt to changing operational needs.
Job role
- Reporting to and supporting the Café Manager in the daily operation of Boardwalk Café.
- Working a rotating roster across seven days, including weekends and public holidays.
- Preparing and serving high-quality coffee, tea and other beverages.
- Operating, cleaning and maintaining coffee machines and café equipment.
- Assisting with food preparation, presentation and service as required.
- Supervising and supporting casual staff to ensure efficient service and a positive team environment.
- Leading by example on the floor and maintaining high standards of service, presentation and professionalism.
- Opening and closing the café when required.
- Monitoring stock levels and assisting with ordering, stock rotation and waste control.
- Ensuring the café, coffee station and service areas remain clean, organised and compliant with food safety and hygiene requirements.
- Assisting with staff training, onboarding and ongoing development.
- Supporting the Café Manager with daily operations, customer feedback and continuous improvement.
On offer is a competitive salary package and the opportunity to work with a friendly and supportive team in a busy hotel and café environment.
For additional information, please email ***@northlakeshotel.com.au.
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Cafe Supervisor/Barista in North Lakes employer: North Lakes Hotel
North Lakes Hotel is an exceptional employer, offering a supportive and friendly work environment where the Technical Repair Manager plays a vital role in maintaining the hotel's facilities. With competitive salary packages, flexible working options, and a commitment to employee growth, we ensure our team members feel valued and empowered to contribute to the hotel's success. Join us to be part of a management team that prioritises collaboration and effective communication across all departments.
