At a Glance
- Tasks: Welcome patients, manage appointments, and support our healthcare team.
- Company: Join the passionate North Coast TMS team dedicated to mental health.
- Benefits: Immediate start, supportive environment, and training provided.
- Other info: Work on-site in beautiful Byron Bay, with flexible days.
- Why this job: Make a difference in mental health while developing your skills.
- Qualifications: Strong communication skills and a knack for organisation.
The predicted salary is between 40500 - 49500 $ per year.
Join the growing North Coast TMS team now with an immediate start available.
About us: At North Coast TMS we provide effective, modern therapies for people living with mental health disorders. We are passionate about clinical excellence and work hard to create a positive, respectful space for both patients and staff.
About the role: Your key responsibilities will include:
- Greeting patients and creating a welcoming experience
- Answering phone calls and responding to patient enquiries
- Scheduling, confirming and managing appointments
- Processing Medicare claims, payments and patient accounts
- Maintaining accurate and confidential patient records
- Liaising with doctors, allied health professionals and external providers
- Supporting the clinical and administration teams as required
North Coast TMS is looking for someone who:
- Has excellent communication and customer service skills
- Is organised, reliable and able to manage competing priorities
- Demonstrates empathy, patience and professionalism
- Is confident using computers and learning new systems
- Understands the importance of patient privacy and confidentiality
- Works well both independently and as part of a team
Previous experience in medical reception or healthcare administration is highly regarded. Also, experience using the Xestro platform will be an advantage; however, training can be provided. Applicants must be available to work on-site in Byron Bay on Tuesdays and/or Thursdays.
Medical Receptionist in Byron Bay employer: North Coast TMS
At North Coast TMS in the beautiful Byron Bay, we pride ourselves on fostering a supportive and inclusive work environment where our medical receptionists play a vital role in delivering exceptional patient care. With opportunities for professional growth and training on the Xestro platform, our team enjoys a collaborative culture that values each member's contributions while enjoying the stunning coastal lifestyle. Join us to be part of a dedicated team that makes a meaningful impact in the community.
