SERVICE DELIVERY MODEL (ESSENTIAL TO ROLE)
NAAFLS operates a bicultural, integrated service delivery model, where Solicitors work in partnership with Aboriginal Case Workers to provide holistic, culturally safe and client-centred services.
This model recognises that:
- Legal expertise and cultural knowledge are equally critical to effective service delivery
- Client outcomes are strengthened through collaborative, team-based practice
- Services must be trauma-informed, culturally safe and responsive to community context
The Solicitor is responsible for delivering high-quality legal services within this partnership model, and for working respectfully and effectively with Aboriginal colleagues and communities. Teams consist of a Solicitor and Case Worker who provide a wraparound holistic service to our clients to ensure they are fully supported through their journey.
Key Responsibilities
- Provide culturally safe and trauma-informed legal advice and representation for Aboriginal and Torres Strait Islander clients.
- Keep accurate client files and enter data promptly using NAAFLS systems.
- Help deliver community legal education on family violence and related topics.
- Support improvements to ensure consistent, high-quality service delivery.
- Prepare clear reports, submissions and presentations for community forums.
- Travel to remote communities as part of outreach and client support.
Selection Criteria
- Hold or be eligible for a restricted or unrestricted practising certificate in the NT.
- Experience in a relevant legal role in family law, domestic violence and/or child protection.
- Experience providing culturally sensitive legal services to Indigenous clients, especially victims of family violence in remote communities.
- Strong written and verbal communication, negotiation and confidentiality skills.
- Sound knowledge of Family Law, domestic violence, child protection and related areas.
- Strong attention to detail; confident using electronic records and data systems.
- Collaborative team player in a cross-cultural workplace.
- Willing to travel overnight to remote communities (up to two trips of 2–5 days per month).
- Able to obtain a Working with Children Clearance (WWCC) and clear Criminal History Check.
- You will also need a current 'C' Class Driver's Licence
Contact Details:
North Australian Aboriginal Family Legal Service (NAAFLS) Recruitment Team
