At a Glance
- Tasks: Provide exceptional customer service and assist with product enquiries in a fun environment.
- Company: Growing wholesale hair and beauty company with a supportive team culture.
- Benefits: Staff discounts, no weekends or late nights, and a friendly work atmosphere.
- Other info: Enjoy variety in your day and be part of a company that values its people.
- Why this job: Join a dynamic team and make a real impact in the hair and beauty industry.
- Qualifications: Hairdressing experience and a passion for customer service.
The predicted salary is between 34470 - 42130 $ per year.
Love the hair and beauty industry? Enjoy helping people and having a laugh while you work? We want to hear from you! We are a growing wholesale hair and beauty company looking for an energetic, friendly, and customer-focused person to join our team. This is a fantastic opportunity for someone with hairdressing experience who enjoys building relationships, solving problems, and providing outstanding customer service.
About the Role
- You'll be the friendly voice and face at our Ipswich store, supporting our hair and beauty customers with orders, product enquiries, and day-to-day assistance.
- No two days are the same, and you'll be part of a supportive team that genuinely enjoys what they do.
What You'll Be Doing
- Providing exceptional customer service via phone, email, and in person
- Assisting customers with product enquiries and recommendations
- Processing orders and managing customer accounts
- Merchandising, monitoring stock and ordering
- Contributing to a positive, fun, and team-focused workplace culture
What We're Looking For
- Hairdressing experience
- Previous customer service experience
- A genuine passion for the hair and beauty industry
- Excellent communication and people skills
- A positive attitude and willingness to learn
- Strong organisational skills and attention to detail
- Ability to multitask and work in a fast-paced environment
- Team player with a great sense of humour
Why Join Us?
- Work with leading professional hair and beauty brands
- Friendly, supportive team environment
- Variety in your day
- Staff discounts on products
- Be part of a company that values its people and customers
- Full-Time - no weekends or late nights.
If you're passionate about hair and beauty, love helping people, and want to join a fun, dynamic team, we'd love to hear from you.
Applications close: 1.11.2026
We thank all applicants in advance, only successful applicants will be contacted for an interview.
Full Time Customer Service Assistant employer: Norris Hair & Beauty
Join our vibrant team at our Ipswich store, where we prioritise a fun and supportive work culture in the hair and beauty industry. As a full-time Customer Service Assistant, you'll enjoy a variety of tasks, staff discounts, and the opportunity to grow within a company that truly values its employees and fosters strong relationships with customers. With no weekends or late nights, this role offers a perfect balance for those passionate about beauty and customer service.
