Rates Coordinator

Noosa Council values the contribution of our people and is committed to creating a workplace where employees feel supported, respected and empowered to succeed.

We celebrate diversity and are proud to foster an inclusive environment that promotes health and wellbeing, work-life balance and meaningful career development.

Join our supportive and progressive organisation and be part of a team delivering on our vision – 'Noosa Shire – different by nature'

Rates Coordinator

Noosa Council values the contribution of our people and is committed to creating a workplace where employees feel supported, respected and empowered to succeed.

We celebrate diversity and are proud to foster an inclusive environment that promotes health and wellbeing, work-life balance and meaningful career development.

Join our supportive and progressive organisation and be part of a team delivering on our vision – 'Noosa Shire – different by nature'

The Opportunity

Play a key role in supporting Noosa Council's financial sustainability and delivering important services to our community.

As Rates Coordinator, you'll lead a small, dedicated team and oversee Council's rating, property revenue and debtor functions, ensuring compliance, financial integrity and excellent customer outcomes.

Working closely with a range of stakeholders, you'll provide specialist advice, drive continuous improvement and help shape efficient, customer-focused revenue services in an organisation committed to making Noosa a great place to live, work and visit.

• Vacancy Details
• Position Status - Full-Time
• Employment Type - Permanent
• Department - Corporate Services
• Branch- Financial Services
• Classification - Qld LGIA (Stream A) - State 2017, Division 2, Section 1 - Administrative, Clerical, Technical, Professional, Community Service, Supervisory and Managerial Services
• Position Remuneration LGOA Level 7
• $121,071 Base annual salary
• $137,425 Total Remuneration Package which is based on a full-time employee and inclusive of 12% Employer superannuation and 17.5% annual leave loading.
• Location - Tewantin Administration Building
• Advertised - Internally and externally
• Closing Date - 11.59pm (AEST) Sunday 30 August 2026

About You

You are an experienced revenue professional with strong knowledge of local government rating, property revenue and debtor administration.

You combine sound legislative and financial expertise with proven leadership and stakeholder management skills.

Highly organised and solutions-focused, you thrive in a customer-focused environment, driving continuous improvement while maintaining strong governance, compliance and service standards.

You are passionate about delivering positive outcomes for the community and supporting a high-performing team.

Key Responsibilities

• Lead Council's rates team by coordinating resources, developing capability and fostering a high-performing, customer-focused culture.
• Coordinate rating, property revenue and debtor services to ensure accurate administration, statutory compliance and strong financial governance.
• Provide specialist advice and stakeholder support on rating, revenue and debt management matters, building productive relationships across Council and the community.
• Drive continuous improvement by enhancing systems, processes and controls to improve service delivery, data integrity and operational efficiency.

Essential Skills and Experience

• Demonstrated experience in local government rating, property revenue and debtor administration.
• Proven leadership skills, with the ability to develop and support a high-performing team.
• Strong knowledge of relevant legislation, compliance requirements and financial governance principles.
• Well-developed analytical and problem-solving skills, with the ability to provide practical solutions in a complex environment.
• Excellent communication and stakeholder management skills, with a focus on customer service and continuous improvement.

Qualifications, Training and Licences Essential

• Degree qualification in Accounting, Finance, Business, Commerce, Public Administration, Local Government or a related discipline; or an equivalent combination of qualifications and extensive relevant experience.
• Current Queensland 'C' Class Driver Licence

Desirable

• Membership of, or eligibility for membership with, a relevant professional body such as CPA Australia or Chartered Accountants Australia and New Zealand (CA ANZ).
• Experience using local government rating and finance systems such as Technology One, Civica, Authority, Pathway, Magi Q or similar platforms.

Work where others Holiday. Be part of something Different.

At Noosa Council, being Different by Nature is more than our location, it reflects how we work, how we support our people, and how we serve our community.

We are committed to creating a workplace that is inclusive, respectful and supportive, where diversity is valued and equal opportunity underpins our recruitment, development and career opportunities.

Our people play an important role in protecting Noosa's unique natural environment while delivering services that support a thriving and sustainable community.

Through our Certified Agreement 2025 and broader workforce initiatives, we have made a strategic investment in our employees to provide financial security, modern flexibility and meaningful wellbeing support throughout their careers.

• Financial Security and Stability
• Guaranteed salary increase as part of the Certified Agreement, delivering 14.5% increase over 3 years or CPI (whichever is greater)
• 12% employer superannuation contributions
• 17.5% annual leave loading
• Flexible Work and Work-Life Balance
• Flexible working arrangements in consultation with your manager
• Modern flex-time framework allowing employees to adjust working hours and bank time
• Ability to structure work patterns to support family, personal and professional commitments
• Right to Disconnect provisions, supporting clear boundaries between work and personal time
• Health, Wellbeing and Support
• 5 days Wellbeing Leave supporting mental health and personal wellbeing
• 5 days Reproductive Health Leave supporting preventative care, treatment and reproductive health needs
• 20 days Domestic and Family Violence Leave
• Employee Assistance Program for confidential professional support
• Workplace wellness initiatives and wellbeing programs
• Discounted access to Council facilities
• Annual flu vaccination program/annual skin checks
• Family and Community Support
• 12 weeks paid parental leave for primary caregivers
• 2 weeks paid partner leave for secondary caregivers
• Access to carers leave to support family responsibilities
• Career Development and Opportunity
• Internal career mobility and secondment opportunities
• Opportunities to broaden experience through Council projects and initiatives.
• The ability to contribute to meaningful work that supports the long-term sustainability of the Noosa community

About Us

Noosa Council is located at the northern end of the Sunshine Coast in Queensland.

Covering an area of 872 square km.

Noosa has a proud history of preserving its natural environment and is recognised by UNESCO as a Biosphere Reserve.

The region offers a unique mix of stunning beaches, national parks, lakes and lush hinterland, which makes it one of the greatest places in Australia to live and work.

Job No – ZZ1953