Assistant Showroom Manager in Sydney

Family owned since 1939, Nobby Kitchens has an enviable reputation for quality and service for over 80 years. To further our growth and expansion, we have a position available as an Assistant Store Manager to join our team at Taren Point with the opportunity to earn $100K OTE. Our showroom boasts some of the most innovative designs and displays, located in Taren Point. In this busy, fun environment, you will be joining a fantastic group of people who are passionate about assisting our customers with their kitchen selection process.

Our products feature the finest materials and our installation teams do a great job, so you will be presenting products and services you can be confident in.

Position required and Available hours:

• Position 1: Tuesday - Saturday 9am - 5:00pm
• Permanent: Pay level: Base + Commissions - up to $100K OTE

The Role and the ideal person:

As an Assistant Store Manager, you will understand that first impressions are critical. You will confidently establish immediate trust and rapport with customers, guiding them through their initial discovery journey by understanding their preferences in design, colours, and finishes. This is a consultative sales role where you will showcase our premium range of kitchens and accessories, positioning solutions that align with each customer’s renovation aspirations.

Your key responsibility is to qualify and convert leads, ensuring customers are professionally booked with our Kitchen Designers for detailed design consultations using the latest 3D design technology. You will work closely with customers to uncover, document, and communicate their needs with precision, ensuring a seamless handover and the best possible outcome for every renovation project.

Selling kitchens is both rewarding and dynamic, as customers seek trusted guidance throughout one of their most significant home investments. As the Assistant Store Manager, you will act as a product and lifestyle expert, confidently presenting aspirational ideas and solutions. Ongoing training and support will ensure you remain at the forefront of product knowledge and industry trends.

You will bring passion, professionalism, and leadership to the team, setting the standard for customer engagement and sales excellence. While experience in retail or sales is preferred, a strong drive to succeed, exceptional communication skills, and a genuine customer-first mindset are essential. A high level of listening skills and emotional intelligence will be critical to your success.

The role also includes general administrative responsibilities, requiring a solid level of computer literacy. Phone enquiry management is a key component of the position, so strong telephone skills, confidence in articulating value, and the ability to build rapport over the phone are essential.

HubSpot: HubSpot is a leading customer relationship management (CRM) platform for ensuring our customers receive an amazing experience. You will be required to ensure all our customers are contacted daily via phone or email and that HubSpot is up to date every day. Therefore, some level of computer skills are required.

Training and support: We invest a huge amount of time in our people. Extensive product and sales process training will be provided.