At a Glance
- Tasks: Shape digital services for intelligence practitioners using your UX and Human-Centred Design skills.
- Company: Join Nixil, a leading ICT consulting firm with a focus on innovation.
- Benefits: Competitive pay, flexible work options, and opportunities for professional growth.
- Other info: Work in a collaborative environment with a focus on accessibility and user needs.
- Why this job: Make a real difference in government services while working in a dynamic team.
- Qualifications: Must have NV1, NV2 or TSPV security clearance and strong UX design experience.
The predicted salary is between 82800 - 101200 $ per year.
- UX / Human-centred Design Specialist On-Site
- Nixil – Sydney NSW
- Contract
- 12h ago , from Nixil Information and Communications Technology Consulting
- Office locations: Sydney, Canberra and Adelaide
Essential: Current NV1, NV2 or TSPV security clearance
Help shape digital services that support intelligence practitioners and partner agencies.
- We are seeking an experienced
- Service Designer to support a major Federal Government client with offices in
Sydney, Canberra and Adelaide .
Apply your
Service Design, UX and Human-Centred Design (HCD) expertise to create accessible, effective end-to-end digital services across complex operational environments.
- What you’ll do
- Conduct user research, facilitate workshops and lead usability testing to understand user needs.
- Develop personas, journey maps and service blueprints to inform service design.
- Translate research insights into actionable requirements and user stories.
- Collaborate with Product Owners, Business Analysts, Architects and delivery teams to shape solutions.
- Ensure services meet
WCAG 2.1 AA accessibility requirements and align with digital service standards.
- Support Agile delivery through
Scrum, SAFe or Lean UX practices.
What you’ll bring
A current NV1, NV2 or TSPV security clearance — mandatory.
- A strong background in
Service Design, UX and HCD , with experience designing end-to-end services.
- Proficiency in
Figma, Miro, Visio or similar tools .
- Experience working within Agile delivery teams.
- Knowledge of accessibility requirements and digital service standards.
- Strong research, facilitation and collaboration skills, with the ability to turn complex findings into clear design outcomes.
Experience in law enforcement, intelligence, defence or other highly regulated environments will be highly regarded.
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UX / Human-centred Design Specialist – On-Site in Sydney employer: Nixil Pty
As a Communications System Engineer, you'll thrive in a dynamic work environment that values technical expertise and collaboration. Our commitment to employee growth is evident through ongoing training opportunities and a supportive culture that encourages innovation and teamwork. Located in a strategic area with access to Defence stakeholders, we offer a unique chance to contribute to meaningful projects while enjoying a balanced work-life experience.
