Systems Analyst - Hybrid in Melbourne

• Security clearance requirement: Baseline security clearance is required.
• Office locations: Sydney, Melbourne, Brisbane and Canberra.

SFIA Level 4/5 | ICT and Digital

Help shape secure, reliable systems that meet real business and user needs.

We are seeking a Systems Analyst to translate complex requirements into practical specifications and support solutions from analysis and design through to implementation and operational improvement.

Key Responsibilities

• Translate business, user and technical needs into system requirements, models and solution options.
• Assess existing systems, interfaces, data flows and processes to identify constraints, risks, gaps and improvement opportunities.
• Develop functional and non-functional specifications, interface requirements and technical documentation.
• Evaluate solution feasibility, security, privacy, accessibility, performance, supportability and alignment with enterprise architecture.
• Collaborate with business analysts, architects, developers, testers and operational teams to design integrated solutions.
• Support system configuration, integration, testing, implementation and transition, ensuring agreed requirements are met.
• Investigate incidents, defects and performance issues, identify root causes and recommend sustainable corrective actions.
• Maintain requirements traceability and system documentation, communicate technical risks and decisions, and contribute to continuous improvement.

Skills and Capabilities

• Strong systems analysis, requirements management, feasibility assessment and system and software design capabilities, aligned with SFIA 4/5: REQM, FEAS, DESN and SWDN at Level 4.
• Ability to connect technical decisions to organisational objectives and consider longer-term impacts.
• Strong planning and prioritisation skills, with the ability to manage complex analysis, risks and dependencies while delivering quality outcomes on time.
• A collaborative approach to working with users, stakeholders and multidisciplinary technical teams.
• Clear communication skills, including the ability to explain complex concepts and provide concise, evidence-based recommendations.
• Accountability, resilience and sound judgement, with a commitment to APS Values and responsible management of security, privacy and quality risks.

Highly desirable: Understanding of Microsoft's technology stack.

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