Hiring | Level 2 Technical Coordinator | Sydney
Location: Frenchs Forest, Northern Beaches, Sydney
Duration: 12 Months (High possibility of extension)
We're looking for an experienced Level 2 Technical Coordinator to support large-scale technology.
This is an exciting opportunity to work on a nationwide rollout, coordinating device deployments, troubleshooting technical issues, and ensuring every site is fully configured, tested, and operational.
Key Responsibilities:
- Coordinate post-installation activities and deployments
- Configure Windows devices, hardware, and peripherals
- Perform Level 2 technical support and troubleshooting
- Validate network connectivity and system readiness
- Work closely with field installers, IT teams, and stakeholders
- Maintain deployment documentation and support tickets
- Escalate complex issues to Level 3 support when required
Required Skills:
- Level 2 IT Support / Technical Coordinator / Deployment Engineer experience
- Strong Windows, networking, and endpoint configuration knowledge
- Excellent troubleshooting and stakeholder management skills
- Experience with ITSM/ticketing tools
- Ability to manage multiple site deployments simultaneously
- Experience supporting large-scale multi-site environments and retail/hospitality technology deployments will be highly regarded.
Information Technology Support Specialist in Sydney employer: Nityo Infotech
Join a dynamic team where innovation meets collaboration! As a Salesforce Developer, you'll thrive in a supportive work culture that values professional growth and offers ample opportunities for skill enhancement. Located in a vibrant area, our company provides competitive benefits and a unique chance to work on cutting-edge projects that make a real impact.