CommBank is seeking an Executive Manager for the Indigenous Customer Assistance Line (ICAL) to lead a high-volume specialist contact centre and drive customer, people and risk performance. You will champion First Nations customer advocacy and collaborate with Indigenous leaders and internal partners.
You will oversee operational excellence, data-driven decision making and transformation initiatives, ensuring inclusive and culturally safe leadership across the team.
Executive Leader, Indigenous Customer Care in Sydney employer: NIT
Centacare is an exceptional employer, offering a unique opportunity to lead a dedicated team in delivering vital social services across the Central West region of NSW. With a strong commitment to employee growth and a supportive work culture, Centacare fosters an environment where staff can thrive while making a meaningful impact in the community. Located in the historic city of Bathurst, employees enjoy a vibrant lifestyle and the chance to be part of a mission-driven organisation that values compassion and service.
