Barwon Water is seeking a CX Designer to join the Customer Centre. You’ll be hands-on at the intersection of customer experience, digital delivery and operations, translating insights into practical improvements that create impact on the community.
You’ll lead discovery, research, co-design and journey-mapping workshops, develop customer journeys and service blueprints, prototype solutions and measure outcomes to drive end-to-end improvements.
#J-18808-Ljbffr
CX Designer: Lead End-to-End Customer Experience in Geelong employer: NIT
Centacare is an exceptional employer, offering a unique opportunity to lead a dedicated team in delivering vital social services across the Central West region of NSW. With a strong commitment to employee growth and a supportive work culture, Centacare fosters an environment where staff can thrive while making a meaningful impact in the community. Located in the historic city of Bathurst, employees enjoy a vibrant lifestyle and the chance to be part of a mission-driven organisation that values compassion and service.