Sydney CS Team Lead

Sydney CS Team Lead

Sydney Full-Time 90000 - 110000 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead a dynamic Customer Success team to boost growth and retention.
  • Company: Join NinjaOne, a global leader in customer success with a vibrant culture.
  • Benefits: Enjoy a hybrid work model, competitive salary, and career advancement opportunities.
  • Other info: Be part of a customer-obsessed team with excellent growth potential.
  • Why this job: Make a real impact by shaping customer success operations in a fast-paced environment.
  • Qualifications: Hands-on Salesforce experience and strong leadership skills required.

The predicted salary is between 90000 - 110000 $ per year.

Ninja One is seeking a Team Lead, Customer Success in Sydney for a hybrid role to lead a six-member CS team, protect retention, and coach reps to hit their numbers.

You will shape scalable CS operations and own hiring, KPIs, and forecasting alongside the Manager, Customer Success.

The role requires hands-on Salesforce expertise and a bold, collaborative approach in a fast-growing environment.

Join a global, customer-obsessed organization with strong growth potential.

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Sydney CS Team Lead employer: NinjaOne

NinjaOne is an exceptional employer that fosters a dynamic and inclusive work culture, particularly for the Manager, Mid-Market Sales role based in Sydney. With a strong commitment to employee growth, you will have the opportunity to lead a talented team while benefiting from a hybrid remote work model that promotes work-life balance. The company prioritises customer success and innovation, ensuring that you are part of a forward-thinking organisation dedicated to making a meaningful impact in the IT operations space.

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Contact Details:

NinjaOne Recruitment Team

We think you need these skills to ace Sydney CS Team Lead

Team Leadership
Customer Success Management
Salesforce Expertise
Coaching Skills
KPI Management
Forecasting
Scalable Operations Development