IT Account Success Manager – Hybrid Sydney

IT Account Success Manager – Hybrid Sydney

Sydney Full-Time 82800 - 101200 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead customer relationships and ensure successful adoption of NinjaOne solutions.
  • Company: Join a dynamic tech company focused on customer success.
  • Benefits: Enjoy a hybrid work model, competitive salary, and growth opportunities.
  • Other info: Exciting role with potential for career advancement in a supportive environment.
  • Why this job: Make a real impact by helping customers succeed with innovative tech solutions.
  • Qualifications: Strong communication skills and experience in customer relationship management.

The predicted salary is between 82800 - 101200 $ per year.

Ninja One in Sydney, NSW is seeking a Customer Success Manager to lead relationships with a portfolio of accounts, primarily through phone interactions, ensuring adoption of Ninja One solutions and delivering value to customers and the business.

The role focuses on becoming the single point of contact, identifying cross-sell opportunities, coordinating with Salesforce, and maintaining high customer satisfaction while growing profitable revenue.

The position is hybrid with in-office days.

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IT Account Success Manager – Hybrid Sydney employer: NinjaOne

NinjaOne is an exceptional employer that fosters a dynamic and inclusive work culture, particularly for the Manager, Mid-Market Sales role based in Sydney. With a strong commitment to employee growth, you will have the opportunity to lead a talented team while benefiting from a hybrid remote work model that promotes work-life balance. The company prioritises customer success and innovation, ensuring that you are part of a forward-thinking organisation dedicated to making a meaningful impact in the IT operations space.

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Contact Details:

NinjaOne Recruitment Team

We think you need these skills to ace IT Account Success Manager – Hybrid Sydney

Customer Relationship Management
Communication Skills
Salesforce Coordination
Cross-Selling
Customer Satisfaction Management
Account Management
Problem-Solving Skills