At a Glance
- Tasks: Lead a team of Customer Success Managers to drive retention and improve customer outcomes.
- Company: Join NinjaOne, a leader in Unified IT Operations, based in Sydney.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Dynamic role with a focus on accountability and continuous improvement.
- Why this job: Shape the future of customer success while integrating innovative AI tools.
- Qualifications: Experience in customer success and strong leadership skills.
The predicted salary is between 90000 - 110000 $ per year.
Ninja One, a leader in Unified IT Operations, is seeking a Team Lead, Customer Success in Sydney.
You’ll guide six CSMs, drive retention, coach for targets, and shape scalable CS operations in a hybrid Sydney setting.
You’ll own hiring, set performance targets, and advance a culture of accountability, collaboration, and continuous improvement while integrating AI tools to reduce admin work and boost customer outcomes.
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Customer Success Team Lead in North Sydney employer: NinjaOne
NinjaOne is an exceptional employer that fosters a dynamic and inclusive work culture, particularly for the Manager, Mid-Market Sales role based in Sydney. With a strong commitment to employee growth, you will have the opportunity to lead a talented team while benefiting from a hybrid remote work model that promotes work-life balance. The company prioritises customer success and innovation, ensuring that you are part of a forward-thinking organisation dedicated to making a meaningful impact in the IT operations space.
