Growth & Retention Manager, Customer Success in Dubbo

Growth & Retention Manager, Customer Success in Dubbo

Dubbo Full-Time 90000 - 110000 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead a team to maximise customer success through cross-sell and up-sell strategies.
  • Company: Join NinjaOne, a dynamic tech company in Sydney focused on customer success.
  • Benefits: Enjoy a hybrid work setup, competitive salary, and opportunities for professional growth.
  • Other info: Collaborate with diverse teams to deliver value-driven outcomes.
  • Why this job: Make a real impact by driving customer retention and operational excellence.
  • Qualifications: Experience in customer success management and strong leadership skills.

The predicted salary is between 90000 - 110000 $ per year.

Ninja One in Sydney, Australia, is seeking a Manager, Customer Success to lead a high-performing team of Account Executives focused on maximizing cross-sell, up-sell, and retention within our existing customer base.

The role emphasizes coaching, development, and strategic execution in a hybrid setup.

You will drive operational excellence, forecast accuracy in Salesforce, and collaborate with Sales, Marketing, Product, Support, and Customer teams to deliver value-driven outcomes.

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Growth & Retention Manager, Customer Success in Dubbo employer: NinjaOne

NinjaOne is an exceptional employer that fosters a dynamic and inclusive work culture, particularly for the Manager, Mid-Market Sales role based in Sydney. With a strong commitment to employee growth, you will have the opportunity to lead a talented team while benefiting from a hybrid remote work model that promotes work-life balance. The company prioritises customer success and innovation, ensuring that you are part of a forward-thinking organisation dedicated to making a meaningful impact in the IT operations space.

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Contact Details:

NinjaOne Recruitment Team

We think you need these skills to ace Growth & Retention Manager, Customer Success in Dubbo

Team Leadership
Coaching Skills
Strategic Execution
Salesforce
Cross-Selling
Up-Selling
Customer Retention