At a Glance
- Tasks: Lead a team to maximise customer success through cross-sell and up-sell strategies.
- Company: Join NinjaOne, a dynamic tech company in Sydney focused on customer success.
- Benefits: Enjoy a hybrid work setup, competitive salary, and opportunities for professional growth.
- Other info: Collaborate with diverse teams to deliver value-driven outcomes.
- Why this job: Make a real impact by driving customer retention and operational excellence.
- Qualifications: Experience in customer success management and strong leadership skills.
The predicted salary is between 90000 - 110000 $ per year.
Ninja One in Sydney, Australia, is seeking a Manager, Customer Success to lead a high-performing team of Account Executives focused on maximizing cross-sell, up-sell, and retention within our existing customer base.
The role emphasizes coaching, development, and strategic execution in a hybrid setup.
You will drive operational excellence, forecast accuracy in Salesforce, and collaborate with Sales, Marketing, Product, Support, and Customer teams to deliver value-driven outcomes.
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Growth & Retention Manager, Customer Success in Dubbo employer: NinjaOne
NinjaOne is an exceptional employer that fosters a dynamic and inclusive work culture, particularly for the Manager, Mid-Market Sales role based in Sydney. With a strong commitment to employee growth, you will have the opportunity to lead a talented team while benefiting from a hybrid remote work model that promotes work-life balance. The company prioritises customer success and innovation, ensuring that you are part of a forward-thinking organisation dedicated to making a meaningful impact in the IT operations space.