Ecommerce & Digital Marketing Assistant
About Nine West
Established in 1978, the Nine West brand took its name from its founding address at 9 West, 57th Street in New York City. Today, with over 40 stores across Australia, Nine West is recognised for delivering on-trend footwear and accessories, exceptional customer service, and an inspiring shopping experience.
As part of our growing digital business, you'll also support a portfolio of leading footwear brands, working across multiple ecommerce websites and online marketplaces.
Key Responsibilities
- Manage the online product flow plan, ensuring new products are photographed, uploaded and launched on time across all websites and marketplaces.
- Coordinate ecommerce product photography, samples and creative briefs with internal teams.
- Support promotional activity across all online channels, including website updates, merchandising changes and campaign execution.
- Conduct daily website checks to ensure product information, pricing, imagery and promotions are accurate.
- Write engaging product copy and assist in maintaining an optimised online catalogue to support conversion.
- Monitor competitor online activity and report insights on pricing, promotions and digital trends.
- Identify and escalation technical issues across ecommerce platforms in a timely manner.
- Work with internal teams to support stock availability, replenishment and timely deliveries.
Skills & Experience
- Previous experience in ecommerce, digital marketing, online merchandising or a similar role.
- Strong attention to detail with excellent organisational and time management skills.
- Ability to manage multiple deadlines in a fast-paced retail environment.
- Strong written communication skills with experience writing product or marketing copy.
- Commercial awareness and interest in ecommerce trends and customer behaviour.
- Positive attitude, team player mentality and willingness to learn
Working at Nine West
- 40% staff discount on all new product.
- Paid birthday leave.
- Puppy Fridays!
Ecommerce & Digital Marketing Assistant employer: Nine West
At Nine West, we pride ourselves on being an exceptional employer that values work-life balance and employee growth. As a Concession Manager in our Canberra store, you'll enjoy generous discounts, a supportive team culture, and ample opportunities for career advancement, all while leading a passionate team in delivering outstanding customer service. Join us to be part of a brand that not only nurtures its people but also fosters a lively and collaborative work environment.
