Nikolovski Lawyers is seeking a friendly, professional and organised Receptionist to join our busy law firm. As the first point of contact for our clients and visitors, you will play an important role in creating a welcoming and positive experience. This position is ideal for someone who enjoys working with people, thrives in a fast-paced environment and takes pride in delivering exceptional customer service and administrative support.
Key responsibilities
- Greet clients, visitors, and stakeholders in a professional and welcoming manner.
- Answer and direct incoming phone calls promptly and professionally.
- Manage the firm's shared areas and ensure it remains organised and presentable.
- Schedule appointments and meeting room bookings.
- Direct requests and client enquiries to appropriate team members.
- Manage incoming and outgoing mail, couriers, and deliveries.
- Provide administrative support, including scanning, filing, photocopying, and data entry.
- Maintain office supplies and arrange orders as required.
- Support lawyers and legal staff with general administrative tasks.
About you
- Previous experience in a receptionist role.
- Outstanding communication and interpersonal skills.
- Professional presentation and a welcoming manner.
- Strong organisational skills and attention to detail.
- Ability to manage competing priorities in a busy office environment.
- Confidence using Microsoft Office, including Outlook and Word.
- A positive attitude and a willingness to assist wherever needed.
- Ability to maintain confidentiality and exercise discretion.
- Experience within a law firm or professional services environment will be highly regarded but is not essential.
What we offer
- A supportive and collaborative team environment.
- Modern office facilities in a central Wollongong location.
- The opportunity to work with a respected and growing law firm.
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