At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer service and achieve sales targets.
- Company: Join Nike, a brand that pushes boundaries and celebrates sport and style.
- Benefits: Enjoy competitive pay, generous discounts, birthday leave, and a focus on your development.
- Other info: Casual work environment with opportunities for personal growth and professional development.
- Why this job: Be part of a dynamic team where you can grow, innovate, and make an impact.
- Qualifications: Retail leadership experience and a passion for the Nike brand are essential.
WHO WE ARE?
Nike isn't just about outfitting athletes—it’s about pushing boundaries, chasing dreams, and redefining what's possible. We seek bold thinkers, creators, and leaders who bring passion and energy to the game. At Nike Retail, you're the face of the brand, delivering top-tier service and product expertise to a community that lives for sport and style. Ready to grow, innovate, and be part of something bigger? Let's make it happen.
WHO ARE WE LOOKING FOR?
Are you a natural leader? Do you have experience coaching and inspiring large teams? Nike is on the lookout for a Coach - Service & Selling (2IC) to join our Brisbane Airport DFO store.
WHAT WILL YOU WORK ON?
Leading a team of employees, you'll be part of a diverse and inclusive team with opportunities for personal growth and professional development, all in a casual work environment where you can be your authentic self. And, with a generous employee discount and impressive benefits, we're confident you're going to love it here!
Reporting into the Assistant Head Coach (Service & Selling), you will:
- Lead: ensure the team provide fantastic customer service!
- Coach: provide leadership, people development and feedback to elevate your department, through training, performance management, as well as succession and career planning
- Drive: assist the team to achieve targets and KPIs by unlocking their potential
- Inspire: care about the team and, most importantly, have fun!
You'll get to work with an amazing and supportive instore leadership team, from Head Coach to Athletes and anyone in-between!
WHAT YOU BRING:
We are wanting to speak with talented retail leaders that can head up our Service & Selling department. To be successful in this role, these are all the great things you can bring to Nike;
- Your passion for the Nike brand
- Your previous retail leadership experience, ideally focusing on service/sales, checkout, product and consumer metrics
- Your exceptional written and verbal communication
- Your time management skills
- Your ability to think on the fly
WHAT’S IN IT FOR YOU?
At Nike we believe in human potential. We will invest in you as a Leader and focus on your development.
- Competitive salary and generous product discounts
- Full uniform provided twice per year
- Access to special release product
- Birthday leaves
- Wellbeing program and tools
Join Nike as the newest Coach - Selling & Service, where you'll work on a rotating roster and must be available to work weekends, evenings and holidays as needed. If you're passionate about retail and leading people, we'd love to hear from you!
Coach – Brisbane Airport DFO employer: Nike Inc.
At Nike, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. As a Labor Specialist in the vibrant Retail Operations and Services team, you'll enjoy opportunities for professional growth while collaborating with passionate colleagues across various functions. With a commitment to innovation and continuous improvement, our employees benefit from a supportive environment that encourages creativity and empowers you to make a meaningful impact in optimising labor planning and enhancing the consumer experience.
