At a Glance
- Tasks: Lead client success through strategic insights and optimal service delivery.
- Company: NielsenIQ, a leader in market research and analytics.
- Benefits: Competitive salary, flexible work options, and professional growth opportunities.
- Other info: Join a dynamic team focused on innovation and excellence.
- Why this job: Make a real impact by driving customer satisfaction and business growth.
- Qualifications: Experience in client management and strong analytical skills.
The predicted salary is between 49500 - 60500 $ per year.
NielsenIQ in Sydney, Australia, is seeking a Senior Manager, Retailer Customer Success to lead delivery of client value through strategic insights and an optimal service model.
You will oversee ongoing insights delivery, act on opportunities with the Account Executive team, monitor customer satisfaction and NPS, and align engagements with customer tiers.
You will coach the analytics team, develop joint business plan components, and drive best practices while ensuring confidentiality.
Retailer Success Senior Manager – Insights & Growth in Sydney employer: NielsenIQ
NIQ is an exceptional employer that champions a flexible working environment and prioritises employee growth through initiatives like LinkedIn Learning and volunteer time off. With a strong focus on diversity, equity, and inclusion, NIQ fosters a collaborative culture where employees are encouraged to develop their skills in consultative B2B sales while contributing to meaningful client solutions across Australia and New Zealand.
