Accounts Customer Service Officer in Sydney

Accounts Customer Service Officer in Sydney

Sydney Full-Time 43200 - 52800 $ / year (est.) On-site
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At a Glance

  • Tasks: Support our ANZ business by managing customer accounts and resolving inquiries.
  • Company: Join Nick Scali, a leader in luxury living with over 60 years of innovation.
  • Benefits: Full-time role with a collaborative team and easy commute at North Ryde.
  • Other info: Work hours are 8:30am to 5:30pm, Monday to Friday, on-site.
  • Why this job: Kickstart your career in a dynamic environment with growth opportunities.
  • Qualifications: Attention to detail, customer service skills, and proficiency in MS Office.

The predicted salary is between 43200 - 52800 $ per year.

For over 60 years, Nick Scali has been defining luxury living through exceptional design, craftsmanship, and innovation.

After welcoming Plush Sofas into our family in 2021, our footprint has grown to more than 115 showrooms across Australia and New Zealand - and weโ€™re just getting started.

About the Role

  • We have an opportunity available for an entry level Accounts Assistantto join our team supporting our ANZ business.

Job Description

Job Description

You will be responsible for but not limited to

  • Maintaining and reconcilingcustomer accounts
  • Ensure timely entry payments and contact customers via calls/emails regarding outstanding balances.
  • Process and manage cancellations.
  • Investigate unresolved issues.
  • Collaborate with internal departments to address customer inquiries

Qualifications

Qualifications

We want to hear from youif you

  • Excellent attention to detail and time management skills
  • Customer Service skills - phone and email
  • An understanding of the AR function
  • Excellent interpersonal and communication skills
  • Proficient in MS Office, including Word and Excel.
  • Ability to multi-task and prioritise daily workload
  • Additional Information
  • Additional information
  • This is a full-time permanent role based at our head office in North Ryde.
  • Working hours are 8:30am to 5:30pm during weekdays in the office (note that this is an on-site position).
  • Easy commute as our office is right on the Metro station at North Ryde.
  • Collaborative team environment
  • #J-18808-Ljbffr

Accounts Customer Service Officer in Sydney employer: Nick Scali Limited

At Nick Scali, we pride ourselves on being a top employer in the luxury furniture industry, offering our Sales Consultants not only the highest base salaries and uncapped commission but also a vibrant work culture that fosters growth and recognition. With structured training programs and clear career pathways across Australia and New Zealand, we empower our employees to achieve their full potential while working with premium products that are in high demand. Join us in Mackay and be part of a successful, stable ASX-listed company that values ambition and rewards performance.

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Contact Details:

Nick Scali Limited Recruitment Team

We think you need these skills to ace Accounts Customer Service Officer in Sydney

Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Adaptability
Teamwork
Customer Service