As market leaders and experts in luxury furniture design, we take pride in our commitment to quality and innovation.
For over 60 years, Nick Scali has been a nationally recognized household name in the Australian furniture industry. Following our acquisition of Plush Sofas in late 2021, we now operate over 111 showrooms across Australia and New Zealand, with exciting plans for further expansion in 2025.
Join an iconic Australian retail organization and be part of an international ASX-listed company that values career development in a supportive team environment.
What We Offer:
- Competitive salary with generous incentives.
- Continuous training and career development opportunities.
- A supportive team environment that values innovation and improvement.
Job Description
We are looking for a Service Technician to join our team in Queensland.
In this hands‑on role, you will provide exceptional after‑sales service and technical support to our customers by attending scheduled service calls, assessing, and repairing furniture with professionalism and care.
What you’ll be doing:
- Attending customer homes to assess and repair furniture with a focus on customer satisfaction.
- Troubleshooting issues and determining the most appropriate repair solutions.
- Maintaining accurate documentation including service reports and photo records.
- Collaborating with internal departments to ensure a seamless customer experience.
- Maintaining your tools, equipment and company vehicle to ensure reliability.
- Committing to health and safety practices and proactive hazard reporting.
Qualifications
- Previous experience in a hands-on service, repair, or technical role (furniture or similar industry highly regarded).
- Strong problem‑solving and time management skills.
- High attention to detail when completing service documentation.
- Excellent customer service and communication skills.
- A valid driver’s licence (mandatory).
If you're passionate about delivering high-quality service and want to be part of a leading brand known for excellence, we’d love to hear from you!
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Service Technician employer: Nick Scali Furniture
At Plush Knoxfield, we pride ourselves on being an exceptional employer that champions your success and career growth. With industry-leading salaries, uncapped commission, and a supportive work culture, we empower our Sales Consultants to thrive in a dynamic environment where performance is rewarded. Join us and be part of a team that values innovation, offers structured training, and provides clear pathways for advancement within Australia’s leading furniture retailer.
