Accounts Customer Service Officer in Ryde

Accounts Customer Service Officer in Ryde

Ryde Full-Time On-site
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For over 60 years, Nick Scali has been defining luxury living through exceptional design, craftsmanship, and innovation. After welcoming Plush Sofas into our family in 2021, our footprint has grown to more than 115 showrooms across Australia and New Zealand — and we’re just getting started.

About the Role

  • We have an opportunity available for an entry level Accounts Assistantto join our team supporting our ANZ business.

Company Description

For over 60 years, Nick Scali has been defining luxury living through exceptional design, craftsmanship, and innovation. After welcoming Plush Sofas into our family in 2021, our footprint has grown to more than 115 showrooms across Australia and New Zealand — and we’re just getting started.

About the Role

  • We have an opportunity available for an entry level Accounts Assistantto join our team supporting our ANZ business.

Job Description

You will be responsible for but not limited to:

  • Customer Service – handling account queries
  • Maintaining and reconcilingcustomer accounts
  • Generating reports detailing accounts receivable status
  • Ensure timely entry payments and contact customers via calls/emails regarding outstanding balances.
  • Process and manage cancellations.
  • Investigate unresolved issues.
  • Collaborate with internal departments to address customer inquiries

Qualifications

We want to hear from youif you:

  • Excellent attention to detail and time management skills
  • Customer Service skills – phone and email
  • An understanding of the AR function
  • Excellent interpersonal and communication skills
  • Proficient in MS Office, including Word and Excel.
  • Ability to multi-task and prioritise daily workload

Additional Information

  • This is a full-time permanent role based at our head office in North Ryde.
  • Working hours are 8:30am to 5:30pm during weekdays in the office (note that this is an on-site position).
  • Easy commute as our office is right on the Metro station at North Ryde.
  • Collaborative team environment

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Accounts Customer Service Officer in Ryde employer: Nick Scali Furniture

At Plush Knoxfield, we pride ourselves on being an exceptional employer that champions your success and career growth. With industry-leading salaries, uncapped commission, and a supportive work culture, we empower our Sales Consultants to thrive in a dynamic environment where performance is rewarded. Join us and be part of a team that values innovation, offers structured training, and provides clear pathways for advancement within Australia’s leading furniture retailer.

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Contact Details:

Nick Scali Furniture Recruitment Team