Medical Receptionist - Casual - Cairns GP Superclinic
Medical Receptionist / Call Centre - Cairns GP Superclinic - Casual
We require a Receptionist for our General Practice / Call Centre
Must be available for regular / rotational rostered shifts over 7 days
Customer service skills required, with an empathetic nature
Commitment required, is available for both morning, afternoon and evening shifts, during Clinic opening hours
Includes Call Centre shifts, as part of reception role (at the Practice in the city and our Admin office in Woree)
Previous medical receptionist / call centre experience is an advantage, however candidates with a background in reception/admin, customer service or hospitality are encouraged to apply. On-the-job training provided.
Key Responsibilities:
- Answer incoming calls on a busy switchboard and manage emails.
- Book appointments and manage multiple diaries.
- Greet patients warmly, maintaining a friendly environment.
- Ensure cleanliness and compliance with infection control protocols.
- Assist healthcare professionals and perform administrative tasks.
Ideally have :
- Exceptional customer service skills with polite, empathetic manner.
- Ability to thrive in a fast-paced environment, remaining calm under pressure.
- Strong organisational and time management skills, with multitasking ability.
- Commitment to ongoing training and professional development.
- Excellent written and verbal communication skills with attention to detail.
- Willingness to learn, be directed and follow procedures
- Team player with intermediate computer skills.
- Valid driver’s licence for errands (automatic vehicle).
- Australian citizenship or permanent residency essential.
Availability:
Approx. 3 to 5 shifts per week (23 up to 38 hours).
Flexibility is required, as shifts cover morning, afternoon and evening.
Current clinic hrs - Mon-Fri 7am to 9pm; Sat-Sun 8am to 6pm, also open Public Holidays.
NB: Only shortlisted applicants will be contacted.
Must be Permanent Resident or Citizen, sponsorship not available.
Require current Australian automatic driver's licence.
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Medical Receptionist - Casual - Cairns GP Superclinic employer: NICHOLL HOLDINGS PTY LTD
Cairns GP Superclinic is an exceptional employer that values its staff by fostering a supportive and dynamic work culture. With flexible casual roles, employees benefit from comprehensive training and opportunities for professional growth in a vibrant community setting. Join us in making a meaningful impact on patient care while enjoying the unique lifestyle that Cairns has to offer.
