At a Glance
- Tasks: Lead transformative changes in manufacturing operations and enhance customer experience.
- Company: NICCO, a trusted name in custom timber windows and doors for over 25 years.
- Benefits: Supportive colleagues, team events, birthday leave, onsite parking, and early Friday finishes.
- Other info: Opportunity to mentor your team and foster a positive work culture.
- Why this job: Drive efficiency and profitability while making a sustainable impact in a family-owned environment.
- Qualifications: 6+ years in manufacturing operations with strong leadership and financial acumen.
The predicted salary is between 72000 - 88000 $ per year.
Are you ready to dive deep into the heart of our business?
ABOUT NICCO
In business for over 25 years, NICCO is the most trusted name in custom-made timber windows and doors for leading builders, architects and designers.
We specialise in delivering the highest standards of timber craftmanship which is underpinned by our purpose of building a sustainable future for our team and the planet.
ABOUT THE ROLE
We are seeking an experienced Manufacturing Operations Manager who will not only understand how our current processes operate but also lead transformative changes that enhance our efficiency and profitability.
As the demand for timber—our only renewable window and door material—continues to grow, we need a hands‑on leader who will meet this demand by effectively driving the entire customer experience, from project kick‑off to delivery and beyond.
Reporting directly to the Managing Director and working closely with our Sales Manager and Business Manager, you'll take full responsibility for Operational Excellence.
Key responsibilities include
- Getting under the hood of our operations to fully understand existing processes and identify areas for improvement;
- Effectively managing and connecting with multiple departments, ensuring clear communication and collaboration across the business;
- Using data‑driven insights to implement initiatives that enhance efficiency and boost profitability across project management, estimating, drafting, production and delivery;
- Ensuring seamless transitions from sales to delivery, enhancing the customer journey;
- Managing labor costs effectively while maintaining quality and safety standards;
- Preparing for future growth by developing processes that align with market demands and operational capabilities;
- Growing and mentoring your team at all levels, empowering them to reach their full potential.
Qualifications
- Over 6 years’ operations experience in a manufacturing setting specifically within building supplies across procurement, inventory management, production processes, and safety management.
- Demonstrated success in cost reduction and productivity improvement programs.
- Strong WHS / ISO compliance knowledge.
- Leadership experience with multi-disciplinary teams.
- Proficiency with modern ERP / production‑planning systems.
Who You Are
- Strong emotional intelligence to build lasting relationships and foster a positive work environment.
- Passion for numbers, with strong financial acumen and a KPI‑driven mindset.
- Thrive in a family‑owned environment, preferring a less structured, more intuitive approach.
- Curious and proactive, focused on finding solutions for continuous improvement.
- Ability to think on your feet to problem solve, and excel at multitasking.
- THE FUN STUFF
- Respectful and supportive colleagues; Monthly, quarterly and yearly team events incl. Social Club.
- Performance and service recognition; Extra day's leave on your birthday.
- Convenient location – onsite parking and close to rail.
• And our favourite - 1pm finish on Fridays!
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Operations Manager in Sydney employer: Nicco Timber Windows & Doors
At NICCO Timber Windows & Doors, we pride ourselves on fostering a supportive and collaborative work culture where craftsmanship and innovation thrive. Our employees enjoy competitive benefits, opportunities for professional growth, and the chance to work with high-quality materials in a safe environment. Located in a vibrant community, we offer a unique opportunity to contribute to sustainable building practices while honing your skills as a joiner.
Contact Details:
Nicco Timber Windows & Doors Recruitment Team
