Respond to all telephone, e-mail and general enquiries ensuring that appropriate messages are emailed, or action is taken, escalating enquiries as and when required. Sort and prioritise incoming queries in line with the written guidance Provide Meeting Support & Minute Taking Capturing accurate minutes Organising meeting papers Supporting clinical teams, and operational/corporate meetings Provide demographic details of cases when requested. Liaise with colleagues at all levels both within the team and across other agencies and in other organisations to request and compile health information in a timely manner. The post holder will propose any necessary changes of local protocols to aid service improvement, and to ensure that all standard operating procedures and guidance documents are kept up to date. Maintain appropriate supplies for the team, being responsible for all necessary ordering of supplies/ equipment. Produce statistics, documents and reports using various computerised systems as appropriate, for example data relating to key performance indicators. To highlight any operational concerns regarding administrative systems so that they can be reviewed. Participate in all necessary mandatory and targeted training to update skills and knowledge. Maintain comprehensive electronic health records as per standard operating procedures. Deal with all communications/correspondence confidentially as per Information Governance Policy and information sharing guidance. To ensure the creation of new clinical records. The post holder shall as necessary, provide cover for and undertake duties of absent colleagues.
Liverpool University Hospitals NHS Foundation Trust
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Administrator in Liverpool employer: NHS Jobs
Care UK is an exceptional employer that prioritises the well-being of both its residents and staff at Solent Grange Care Home. With a strong focus on leadership development, a commitment to inclusivity, and competitive pay, employees are empowered to grow in their roles while making a meaningful impact in the lives of those they care for. The supportive work culture fosters teamwork and respect, making it a rewarding place to build a career in senior care.