NGS Super is seeking a Service Delivery Consultant to be the first point of contact for proactive member engagement, delivering personalised, phone-based support to members, employers and advisers. You will conduct end-to-end case management and run outbound campaigns to drive resolutions and positive outcomes.
Based in Melbourne (or Sydney/Brisbane), you'll collaborate with internal teams, maintain accurate CRM records and uphold our Members First philosophy while ensuring regulatory compliance
Proactive Member Care & Service Delivery Consultant in Melbourne employer: NGS Super
At NGS Super, we pride ourselves on being an exceptional employer within the education and community sectors, offering a vibrant work culture that prioritises flexibility, collaboration, and professional growth. Our commitment to employee development is reflected in our competitive benefits, including additional leave entitlements and comprehensive health and wellbeing programs, making it a rewarding place to build your career while contributing to meaningful outcomes for our members.
