Client Experience Specialist in Sydney

Client Experience Specialist in Sydney

Sydney Full-Time 81000 - 99000 $ / year (est.) On-site
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At a Glance

  • Tasks: Manage client enquiries and coordinate appointments for hearing and vision services.
  • Company: Join NextSense, a leader in impactful care and support.
  • Benefits: Permanent full-time role with a supportive team environment.
  • Why this job: Make a real difference in clients' lives while developing your skills.
  • Qualifications: Strong communication skills and a commitment to confidentiality.

The predicted salary is between 81000 - 99000 $ per year.

Next Sense is seeking a Client Care Officer to join our Macquarie Park team.

You will manage phone and email enquiries, coordinate appointments and referrals, and support client administration and service operations with a focus on hearing and vision services.

The role is permanent full-time (38 hours per week), based onsite at our Macquarie Park Headquarters, reporting to the Client Experience Lead and Client Services Network Lead.

Strong communication and confidentiality are essential.

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Client Experience Specialist in Sydney employer: NextSense

NAPA Centre in Melbourne is an exceptional employer that prioritises a supportive and collaborative work culture, making it an ideal place for those passionate about client services and administration. With a strong focus on employee growth opportunities and professional development, staff are encouraged to thrive in their roles while contributing to meaningful therapy services. The centre's commitment to customer-centric service ensures that every team member plays a vital role in enhancing the lives of clients, creating a rewarding and fulfilling work environment.

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Contact Details:

NextSense Recruitment Team

We think you need these skills to ace Client Experience Specialist in Sydney

Communication Skills
Client Administration
Service Operations
Appointment Coordination
Referral Management
Confidentiality
Phone Enquiry Management