At a Glance
- Tasks: Lead and mentor the IT Service Desk team while ensuring top-notch service delivery.
- Company: NextGen HR Pty Ltd, a forward-thinking company focused on excellence.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Join a dynamic team committed to continuous improvement and innovation.
- Why this job: Make a real impact by driving excellence in IT service delivery.
- Qualifications: Proven experience in IT service management and strong leadership skills.
The predicted salary is between 49500 - 60500 $ per year.
Next Gen HR Pty Ltd is seeking an experienced IT Service Desk Team Lead to provide technical leadership and operational oversight of the Service Desk.
You will stay technically hands-on while guiding the team to meet service delivery and customer outcomes.
You will oversee escalations, monitor KPIs, and drive continuous improvement, coaching team members and coordinating with related IT stacks to ensure security and compliance in daily operations.
IT Service Desk Team Lead: Lead, Mentor & Drive Excellence employer: NextGen HR Pty Ltd
Join a leading name in the automotive industry at our Artarmon branch, where you'll benefit from a permanent, full-time role with a competitive salary and an incentive program that rewards your hard work. Our commitment to employee growth is evident through advanced training and certification opportunities, ensuring you stay at the forefront of automotive technology while enjoying a supportive work culture that values teamwork and innovation.
